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504 gateway timeout on grant permission to one drive shared link

Pooja Vernekar - External 0 Reputation points
2023-09-26T15:38:21.1366667+00:00

We are receiving 504 gateway timeout on graph when we try to grant permission to 234 recipients to shared one drive link

Caused by: com.microsoft.graph.http.GraphFatalServiceException: Unexpected exception returned from the service.Error code: UnknownError

Error message:

POST https://graph.microsoft.com/v1.0/shares/u!aHR0cHM6Ly9vMzY1dGVzdGRldmFob2xkZGVsaGFpemUtbXkuc2hhcmVwb2ludC5jb20vOmk6L2cvcGVyc29uYWwvcG5sdGdmOGhfZW1lYWR0YV9yb3lhbGFob2xkZHRhX25ldC9FZTJTeDd3R25PWkZnTWpVNlJFZEZra0JsUldsdGk4NU83cGNrRC1rNXpwSTlR/permission/microsoft.graph.grant

SdkVersion : graph-java/v5.49.0

[...]

504 : Gateway Timeout

[...]

Is there any limit on the recipient numbers

Microsoft Teams | Development
Microsoft Security | Microsoft Graph

2 answers

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  1. Prasad-MSFT 9,071 Reputation points Microsoft External Staff Moderator
    2023-09-27T06:02:24.36+00:00

    The 504 Gateway Timeout error typically indicates that a server did not receive a timely response. In this case, it's possible that the operation of granting permissions to a large number of recipients is taking longer than the server's wait time, hence the timeout error.

    As a workaround, you could try to split the operation into smaller batches and add some delay between each batch to avoid hitting the rate limit.

    Thanks, 

    Prasad Das

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