yet this message is still popping up rendering the preview function and viewing pane completely useless.
Can you provide a screenshot of your security tips?Please be aware of the overwriting of your personal privacy information. Under normal circumstances, safety tips do not obscure the reading pane.
However, you mentioned that your IT department unchecked the box for the first contact security prompt, but the message still pops up in Outlook for Windows. This could be due to some syncing issues or caching issues. Here are some possible solutions you can try:
1.Contact your IT department again and ask them to follow the steps below to verify that the anti-phishing policy has been applied to your account and that the first contact security tip is disabled.
- Please sign into https://security.microsoft.com
- Then navigate to Policies and rules> Threat policies> then select Anti phishing policy(Default) then select edit.
- Then disable the first contact safety tip.
- Please refer to image below for easy navigation.
2.Restart Outlook for Windows and see if it disappears.
3.Check that Outlook for Windows is up to date by going to Files>Office accounts> Update options, >Update now.
Hope this helps!
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.