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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Tenho uma VM com server com Windows 2019 que está com acesso a internet e só consigo navegar pelo Edge.
Não consigo fazer Qindows Update
Quando carrego o Crome somente aparece uma tela branca.
Consigo pingar tanto o nome como o endereço IP, interne e externo.
Alguém já passou por está situação e poderia me ajudar?
Obrigada
Shirlei
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Hi @Shirlei Mendes dos Santos ,
Thanks for posting in our Q&A forum.
According to your description, you are facing issue when launching Chrome website. As you are adding Microsoft Edge tag, may I know if anything related to Edge that we can help?
Also, currently in Microsoft Q&A we only support English, could you please edit your question into English? Thanks for your understanding.
I have a VM with a Windows 2019 server that has internet access and I can only browse through Edge.
I can't do Windows Update
When I load Crome, only a white screen appears.
I can ping both the name and the IP address, internal and external.
Has anyone been through this situation and could help me?
Thanks
Shirlei
Hi @Shirlei Mendes dos Santos ,
Thanks for your reply.
It seems that you are facing issue with Chrome website, we recommend you sending feedback to the Chrome community to report this issue.
Regards,
Wenying Lu