Azure Open AI The service is temporarily unable to process your request. Please try again later

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Azure Open AI The service is temporarily unable to process your request. Please try again later

Arun Srinivasan 80

Region: East US
{
    "model": "gpt-35-turbo16k",
    "messages": [
        {
            "role": "system",
            "content": ""
        },
        {
            "role": "user",
            "content": "1+1=?"
        }
    ],
    "temperature": 0.0,
    "max_tokens": 1024,
    "n": 1
}

503 Service Unavailable
{
    "error": {
        "code": "InternalServerError",
        "message": "The service is temporarily unable to process your request. Please try again later."
    }
}

This is happening for the last 1-2 hours.
Intermittenly getting response which is very very slow. Takes 40-60 secs. This problem is happening only today.

Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2023-11-29T18:24:02.1166667+00:00

Hi @Arun Srinivasan

Welcome to Microsoft Q&A! Thanks for posting the question.

I am able to reproduce this issue and checking internally with the products team and get back to you.

Thanks

Saurabh
Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2023-11-29T23:50:36.4733333+00:00

@Arun Srinivasan I have got confirmation from products team that they have determined this issue was caused by an increased usage load and they are actively working on the mitigation of this issue. You can find the latest updates on health of service on Service Health portal . Sorry for any inconvenience this may have caused you.

Thanks

Saurabh

Accepted answer

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Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2023-11-29T18:24:02.1166667+00:00

Hi @Arun Srinivasan

Welcome to Microsoft Q&A! Thanks for posting the question.

I am able to reproduce this issue and checking internally with the products team and get back to you.

Thanks

Saurabh
Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2023-11-29T23:50:36.4733333+00:00

@Arun Srinivasan I have got confirmation from products team that they have determined this issue was caused by an increased usage load and they are actively working on the mitigation of this issue. You can find the latest updates on health of service on Service Health portal . Sorry for any inconvenience this may have caused you.

Thanks

Saurabh

Answer 1

Saurabh Sharma 23,851 Microsoft Employee Moderator

Hi @Arun Srinivasan ,

The problem has been resolved and you can now access the gpt-35-turbo models in east us. I have verified this in my own environment, and it works well.

Please inform me if you encounter any difficulties.

Thanks

Saurabh

Please 'Accept as answer' and Upvote if it helped so that it can help others in the community looking for help on similar topics.

Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2023-12-04T19:04:31.48+00:00

Hi @Arun Srinivasan ,

Please let us know in case you are still having any issues with accessing gpt-35-turbo.

Thanks

Saurabh

Please 'Accept as answer' and Upvote if it helped so that it can help others in the community looking for help on similar topics.
Saurabh Sharma 23,851 Reputation points Microsoft Employee Moderator

2023-12-12T17:41:16.6033333+00:00

Hi @Arun Srinivasan

Please let us know in case you are still having any issues with accessing gpt-35-turbo.

Thanks

Saurabh

Please 'Accept as answer' and Upvote if it helped so that it can help others in the community looking for help on similar topics.

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Azure Open AI The service is temporarily unable to process your request. Please try again later

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Your answer