cannot access my linux virtual machine with a subdomain

Question

cannot access my linux virtual machine with a subdomain

Marjo Lleshi 40

I have an web service that is running on linux azure virtual machine. When i browse www.publicip:portnumber/swagger/index.html it works perfectly.

Now I have created an A record test.example.al pointing to my public ip of the VM and when i try to access the web service www.test.example.al:portnumber/swagger/index.html it says it cannot be reaced.

Any suggestions?

KapilAnanth-MSFT 49,616 Reputation points Microsoft Employee Moderator

2023-12-13T05:16:13.1633333+00:00
@Marjo Lleshi

I see msrini-MSFT has provided you a solution.

Please note that the experts in Q&A Community are well-versed with Azure products, but that may not be the case with 3rd party solutions.

I would suggest you reach out to the vendor to troubleshoot the issue.

With that said,

If your proxy changes the source IP (NAT), please make sure you are allowing the IP Address (from Proxy) in the NSG of the Linux VM

Thanks,

Kapil

Please Accept an answer if correct.

Original posters help the community find answers faster by identifying the correct answer.
KapilAnanth-MSFT 49,616 Reputation points Microsoft Employee Moderator

2023-12-14T13:30:56.31+00:00

@Marjo Lleshi

Could you please provide an update on this post?

Kindly let us know if this helps or you need further assistance on this issue.

Thanks,

Kapil

Please don’t forget to close the thread by clicking "Accept the answer" wherever the information provided helps you, as this can be beneficial to other community members.

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KapilAnanth-MSFT 49,616 Reputation points Microsoft Employee Moderator

2023-12-13T05:16:13.1633333+00:00

@Marjo Lleshi

I see msrini-MSFT has provided you a solution.

Please note that the experts in Q&A Community are well-versed with Azure products, but that may not be the case with 3rd party solutions.

I would suggest you reach out to the vendor to troubleshoot the issue.

With that said,

If your proxy changes the source IP (NAT), please make sure you are allowing the IP Address (from Proxy) in the NSG of the Linux VM

Thanks,

Kapil

Please Accept an answer if correct.

Original posters help the community find answers faster by identifying the correct answer.
KapilAnanth-MSFT 49,616 Reputation points Microsoft Employee Moderator

2023-12-14T13:30:56.31+00:00

@Marjo Lleshi

Could you please provide an update on this post?

Kindly let us know if this helps or you need further assistance on this issue.

Thanks,

Kapil

Please don’t forget to close the thread by clicking "Accept the answer" wherever the information provided helps you, as this can be beneficial to other community members.

Answer 1

msrini-MSFT 9,291 Microsoft Employee

Hi, I would start with pinging the FQDN and check if that points to the right IP. if not, then you will need to check with the registrar as why the A record is not taking effect. If it does resolve to the right IP, then check your website binding as the hostname is configured so that it can respond to the request.

Marjo Lleshi 40 Reputation points

2023-12-09T14:03:08.76+00:00

Thanks for your suggestion. I solved the problem.

I have one more question:

I am able to access the webpage via the domain name when the A record is not proxied through Cloudflare.

When I enable proxy through Cloudflare I cannot access it anymore. it says it cannot be reached.

Any suggestions?
Marjo Lleshi 40 Reputation points

2023-12-14T13:33:21.7266667+00:00

Hey there,

Sorry the late response. I did solve the problem.

Thank’s a lot.
KapilAnanth-MSFT 49,616 Reputation points Microsoft Employee Moderator

2023-12-14T13:38:11.1666667+00:00

@Marjo Lleshi

Glad to know the issue has been resolved.

Thanks for keeping us updated.

Cheers,

Kapil

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cannot access my linux virtual machine with a subdomain

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