2 PC's updated to windows 11 23h2 but only one shows feature update

MPortman-8364 0 Reputation points
2023-12-10T09:28:07.24+00:00

I have 2 dell inspirons one desktop, one laptop. They were running 22h2 and I update each one on a monthly basis.

In november they both updated on 15/11/23 showing 2023-10 Update for Windows 11 Version 22H2 for x64-based Systems (KB4023057) as successful.

on 17/11/23 the laptop updated to 23h2 showing on history as a feature update and showed the new features but despite running windows update the desktop doesn't show this feature update.

Using system settings they both show 23h2 as operating system but different builds,

22631.2715 on laptop

and 22631.2792 on desktop.

Is there an explanation for why they have diverged and how to fully update the desktop

Thanks

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. abbodi86 4,036 Reputation points
    2023-12-10T15:23:38.3033333+00:00

    If you installed Enablement Package KB5027397 msu file, you get "Feature Update .." in update history

    if WU installed 23H2 version, then it will be just "Windows 11, version 23H2"

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  2. Anonymous
    2023-12-12T01:40:24.5233333+00:00

    Hello MPortman-8364

    KB5027397: Feature update to Windows 11, version 23H2 by using an enablement package. Please refer to the information in the link below:

    https://support.microsoft.com/en-us/topic/kb5027397-feature-update-to-windows-11-version-23h2-by-using-an-enablement-package-b9e76726-3c94-40de-b40b-99decba3db9d

    Your desktop machine system version is 22631.2792. It is the latest version. If you want to update laptop version.

    We could try to install KB5032288. According to the Win11 update history, KB5032288 refers to OS build 22631.2792.

    https://support.microsoft.com/en-us/topic/windows-11-version-23h2-update-history-59875222-b990-4bd9-932f-91a5954de434

    Download KB5032288 from the Microsoft Catalog webiste below:

    https://www.catalog.update.microsoft.com/Home.aspx

    Best Regards,

    Hania Lian


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