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i set up a retention policy to delete emails from my Deleted Items Folder after 1day but after 1day the email doesnt delete but it is tagged expired

Prince Ezeala 20 Reputation points
2023-12-11T22:39:19.8033333+00:00

i set up a retention policy to delete emails from my Deleted Items Folder after 1day but after 1day the email doesnt delete but it is tagged expired

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  1. Anonymous
    2023-12-12T09:37:10.4733333+00:00

    Hi @Prince Ezeala ，

    This seems to be an expected behavior. For Deleted Items, which is a special folder, the retention age is calculated differently for items that are in the Deleted Items folder and items that are not in the Deleted Items folder,as explained at How retention age is calculated in Exchange Online | Microsoft Learn

    Here is a similar case for your reference：Retention policy to delete items older than 30 days in "Deleted items" folder - Microsoft Q&A

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  1. Vasil Michev 119.6K Reputation points MVP Volunteer Moderator
    2023-12-12T08:42:05.6866667+00:00

    In Exchange Online, the MRM background process runs with an SLA of 7 days, so you cannot realistically expect to have a 1-day policy.

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