WSUS server: The Microsoft Software License terms for this update have not been downloaded

Question

WSUS server: The Microsoft Software License terms for this update have not been downloaded

Shukran 41

In the WSUS server, The upgrade files for Windows 11 23H2 are downloaded but the upgrade states that The Microsoft Software License terms for this update have not been downloaded. How do I make it download all the necessary files?

I want to upgrade Windows 10 22H2 to Windows 11 23H2 via WSUS and when assigning to the computers, it returns an error indicating that The Microsoft Software License terms are missing.

Screenshot 2023-12-12 140211

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Answer 1

Adam J. Marshall 10,356 MVP

From an Admin PowerShell prompt

& "$env:ProgramFiles\Update Services\Tools\WsusUtil.exe" Reset

Peter Anton 0 Reputation points

2025-01-28T13:55:43.7166667+00:00

Executed that Powershell command on the WSUS server.
Now, all attempts to connect to WSUS and display any information (ie updates, computers...) time out. True when trying to connect from another computer as well as locally on the WSUS server.
Running WSUS 10.0.14393.4046
on fully patched Win Server 2016 Standard
Adam J. Marshall 10,356 Reputation points MVP

2025-01-28T13:59:52.7533333+00:00

If you just executed it, leave it for 24 hours. Here's what it does.

https://www.ajtek.ca/wsus/what-does-a-wsusutil-reset-do-and-when-should-i-run-a-wsusutil-reset/

Answer 2

Adam J. Marshall 10,356 MVP

Do you have all the UUP required items? Mime type + required CU?

https://www.ajtek.ca/guides/how-to-prepare-for-on-prem-wsus-uup-updates/

Shukran 41 Reputation points

2024-02-14T16:02:47.9166667+00:00

Thanks. The cumulative update fixed the issue.
Shukran 41 Reputation points

2024-02-15T10:22:11.2633333+00:00

Adam J. Marshall There is one last issue left. All computers were updated but a few computers could not be updated although they get the same group policy. The Regedit directs the WSUS server for the updates:

The updated computers show the source as the WSUS when running the Powershell command:

But not non-updated computers:

There is no Dual Scan issue:

Computers restarted, update services restarted, Software Distribution folder was recreated but no luck. Ping to the WSUS server is successful and clients can access the web page of WSUS via a browser. A client update log is attached. WindowsUpdate.log
Adam J. Marshall 10,356 Reputation points MVP

2024-02-17T18:54:52.15+00:00

On the NON updated computers, reset the WSUS registry entries

https://www.ajtek.ca/wsus/reset-windows-update-gpo-settings/

See if that fixes it. If it doesn't, Dual Scan IS AT PLAY.

https://www.ajtek.ca/wsus/dual-scan-making-sense-of-why-so-many-admins-have-issues/

There are other locations for registry entries listed in that article.
Shukran 41 Reputation points

2024-02-21T04:04:07.97+00:00

Thanks for your help, Adam J. Marshall. Resetting the WSUS registry entries fixed for some PCs. I changed the UseWUServer value to 0 and the update source for WSUS changed to True and all computers are updated.

I could not find this option in the DC GPO so I can set it for all computers centrally. If available, please let us know which option I should change in the DC.
Adam J. Marshall 10,356 Reputation points MVP

2024-02-21T19:11:59.0433333+00:00

UseWUServer is changed to 1 when "Specify intranet Microsoft update service location" is enabled. https://learn.microsoft.com/en-us/windows-server/administration/windows-server-update-services/deploy/4-configure-group-policy-settings-for-automatic-updates#specify-intranet-microsoft-update-service-location
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Answer 3

Thanks. It helped and The Microsoft Software License terms have been downloaded on the WSUS server connected to the Internet.

Now I want to export it and import it to a WSUS server that runs locally and has no internet connection.

I used the below commands but this time it again shows that The Microsoft Software License terms has not been downloaded. I reset it a few times in the local server but it still shows as not downloaded. What should I do nwo?

wsusutil export wsusex.xml.gz wsusex.log

wsusutil import d:\wsus\wsusex.xml.gz wsusim.log

Answer 4

Adam J. Marshall 10,356 MVP

Don't forget, you must also copy the ENTIRE WsusContent folder to the offline system with the export file via sneakernet media. From the media, copy the WsusContent folder to the offline system and then run the import.

Shukran 41 Reputation points

2023-12-21T17:01:48.8733333+00:00

I already copied the ENTIRE WsusContent folder to the offline system and then ran the import.
Adam J. Marshall 10,356 Reputation points MVP

2023-12-21T17:55:04.64+00:00

Before or after the wsusutil reset?
Shukran 41 Reputation points

2023-12-22T07:46:57.62+00:00
What order should be of these?

Copying files

Wsusutil reset

Importing
Adam J. Marshall 10,356 Reputation points MVP

2023-12-22T13:21:13.29+00:00
WsusUtil reset on internet connected server

export internet connected server to media

copy files from internet connected server to media

copy files from media to offline server

import from media to offline server
Shukran 41 Reputation points

2023-12-22T13:34:35.34+00:00

Finally, it worked on the WSUS side but workstations cannot get updates.
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Answer 5

Shukran 41

Adam J. Marshall Is there any order or required updates that have to be made to update from Windows 10 21H2 Build number 19044.1526 to Windows 23H2? Windows 10 PCs have not been updated for over 2 years.

Workstations cannot get updates and return the connect to the Internet error even though the Windows 11 23H2 release is approved for workstations in the WSUS server.

Adam J. Marshall 10,356 Reputation points MVP

2024-01-04T14:03:13.96+00:00

The latest SSU needs to be installed first, but don't look at what upgrade to select, look at what the clients say they NEED from the reports in WSUS. Then approve those.
Shukran 41 Reputation points

2024-01-07T14:12:46.31+00:00

Thanks, Adam J. Marshall

I see the Windows 11 upgrade is needed by the computers and the update starts on the computers but they stack in the 35%

The WSUS report shows the below error:

The update is downloaded as you can see from the above screenshot. I renamed the Software Distribution folder and restarted the Windows update service but no lack.

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WSUS server: The Microsoft Software License terms for this update have not been downloaded

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