A strange credit card statement from MSFT AZURE SG

Camile 20 Reputation points
2023-12-17T10:22:12.44+00:00

I suddenly received a credit card bill from "MSFT AZURE SG" , with an amount of $2632.8, but I haven't purchased any Microsoft products or taken any certification exams recently. Could anyone know what this may be?Thank you very much !

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SwathiDhanwada-MSFT 18,996 Reputation points Moderator
    2023-12-18T09:33:56.0866667+00:00

    @Camile Thanks for posting your question here. It's important to investigate any unexpected charges on your credit card to ensure the security of your financial accounts. Here are some steps you can take to address the situation:

    1. Contact Your Credit Card Provider: Call your credit card provider immediately to report the unauthorized charge. Inform them about the specific charge from "MSFT AZURE SG" and ask for details about the transaction.
    2. Review Your Account Activity: Go through your recent account activity to identify any other unfamiliar transactions. Look for any patterns or additional information that might help you understand the nature of the charge.
    3. Contact Microsoft Support: Reach out to Microsoft support by raising support ticket to inquire about the charge as all Azure customers have access to billing and subscription management support. Provide them with the transaction details, and they may be able to help you identify the source of the charge.
    4. Check for Phishing or Scams: Be cautious about phishing emails or scams that may attempt to trick you into providing personal information. Verify the legitimacy of any communication claiming to be from Microsoft or your credit card provider by using official contact information.
    5. Secure Your Accounts: Change passwords for your Microsoft account and any other accounts associated with your financial information. Enable two-factor authentication where possible for added security.
    2 people found this answer helpful.

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