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I've been using my Microsoft 365 Developer subscription every moment of every day. But you guys are saying that my subscription is inactive, but I use it every day, so why are you saying that about me and why aren't you renewing my subscription?
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My account received an email saying all data will be deleted today, but I want to renew it, please help me
While before that I received an email notification that my account will be extended until 4/4/2023
Subscription domain name: hoanglhdev.onmicrosoft.com
Microsoft 365 Developer Program registered account: ******@gmail.com
Contact me by email: ******@gmail.com
I have tried to contact you many times but with no success
Accounts have activated and assigned E5 developer license, all data stored in onedrive of accounts cannot be accessed, these data are very important to me
This may be an algorithmic support so it didn't auto-renew for me
If this is not correct apartment support for this issue. Please help me pass the information above to the right support for this program. My subscription belongs to the program: Microsoft 365 Developers program
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
The e-mail I got says a network administrator has cancelled our subscription of Office 365 E2. However, we get this subscription for free for many years already as we are a NGO and in our organization nobody has cancelled this subscription. What should/can we do?
Tom de Veer
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Yes, same here.
It would be nice if someone could just explain why.
Hi nianbroken,
please check terms and conditions or FAQ program to try clarify it..
https://learn.microsoft.com/en-us/office/developer-program/microsoft-365-developer-program-faq
https://learn.microsoft.com/en-us/office/developer-program/terms-and-conditions
best regards,