How do I see the on-prem Exchange 2016 in-place Archive mailbox from Outlook

Alwyn Jordaan 20 Reputation points
2024-01-04T11:06:18.75+00:00

Hi,

I have enabled the on-prem Exchange 2016 in-place Archive mailbox (Not 365/online) and can see this mailbox fine from my OWA account.

However I can't get this to show up in my Outlook client.

I'm running the latest version of Outlook 2019 Pro Plus

My exchange server has the Enterprise CAL.

I've tried Outlook 2016 Pro Plus from different workstation but run into the same issue where the archive mailbox does not appear

I have restarted Outlook,

and re-created my profile.

Any ideas?

Thanks,

Al

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Other
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Accepted answer
  1. Anonymous
    2024-01-05T02:24:06.2+00:00

    Hello @Jordaan, Alwyn

    Agree. This is the default name provided by Outlook for archive mailboxes. In Outlook, the in-place archive mailbox will be displayed as "Online Archive - username".

    Manage email storage with online archive mailboxes

    邮箱选择窗格

    Regards

    SF

    1 person found this answer helpful.

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