When I am trying to use Azure openai chat playground, I got an error

GUO Ranfei (RBCC/BDO1) 20 Reputation points
2024-01-16T06:32:37.6566667+00:00

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Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Accepted answer
  1. navba-MSFT 27,550 Reputation points Microsoft Employee Moderator
    2024-01-16T06:52:07.0066667+00:00

    @GUO Ranfei (RBCC/BDO1) Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
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    Plan 1:
    Could you please check the Networking setting and confirm if you have enabled the access from selected Network ? If Yes, Please try changing it to All Networks and check if that resolves the issue.
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    Plan 2:
    If you want to use the Virtual Network, follow the steps mentioned here to configure it correctly.
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    Plan 3:
    If you have firewall rules enabled, grant access to an internet IP range, enter the IP address or .address range (in CIDR format). Only valid public IP (nonreserved) addresses are accepted.
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    Plan 4:
    Please check if you have any proxy / firewall within your corporate network ? If yes, ensure that the *https://${customDomainName}.openai.azure.com*endpoint is whitelisted in it.
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    Plan 5:

    If you are using the Private endpoint connections as shown below, then follow the steps mentioned here.
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    Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.

    **
    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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