How to fix "KB2267602 install error 0x80070643"

Ah Fook Lok 15 Reputation points
2024-01-14T10:03:22.2633333+00:00

Today I hit a Windows Update problem after restoring a previous system image and resuming windows update. It got stuck at "KB2267602 install error 0x80070643" repeatedly. I've tried all suggestions found on Internet : (1) resetting windows update cache (2) windows update troubleshooter (3) system disk cleanup (4) failed attempts to run incompatible updates KB4577266 & KB5025297 ...... but all to no avail. Please help....... I'm now running Win11 Pro 22H2.

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Wesley Li 11,285 Reputation points
    2024-01-17T07:34:07.3766667+00:00

    Hello "0x80070643" means fatal error. There is a possibility that the system image has been corrupted.

    1. Please open an administrator command line and run "sfc /scannow" or "dism /online /cleanup-image /restorehealth" to check the health of system files.
    2. KB2267602 is an update for windows defender. Please check whether the windows defender is running correctly. If you have installed third party antivirus software, please uninstalled it then check.
    3. We may check the C:\Windows\logs\cbs\cbs.log for more detailed information to troubleshoot this issue. 4.Troubleshooting the issue mya be complicated, we may try an in-place upgrade directly. How to do a Windows 10 Repair Upgrade - Microsoft Community   Best Regards, Wesley Li ============================================ If the Answer is helpful, please click "Accept Answer" and upvote it.
    1 person found this answer helpful.

  2. Kapil Arya 8,546 Reputation points MVP Volunteer Moderator
    2024-01-17T13:21:13.6466667+00:00

    Hello,

    Try installing KB2267602 update manually, see if it helps:

    https://www.kapilarya.com/how-to-install-updates-manually-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.