How do I Reply with IM in the New Outlook to direct people to Teams?

Question

How do I Reply with IM in the New Outlook to direct people to Teams?

Melinda Grant 35

When someone emails me, I want to Reply (or Reply All) via a Teams Chat (or Channel Post). Since I'm in Adoption, I find this a great way to direct people back into the Teams environment. I can't find any buttons to do this is the New Outlook.

Accepted answer

0 additional answers

Your answer

Answer 1

SokiGuo-MSFT 31,541 Microsoft External Staff

Hi @Melinda Grant

Welcome to our forum!

Currently, Reply with IM is not supported in New Outlook, and it can only be used in the classic version.

Please kindly understand that many functions are not designed at present. To get this feature more quickly, I have found a similar post in feedback collection website, and you could vote for it. Many features of our current products are designed and upgraded based on customers’ feedback. You can also make suggestions on that website and hope Microsoft will notice this in the future.

Thank you for your understanding and support!

User's image

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Melinda Grant 35 Reputation points

2024-01-31T05:58:34.2466667+00:00

I will certainly vote, but I just don't understand why Microsoft would take a backward step like this. Once upon a time, Outlook online was where new features were softly introduced, now we have an Outlook with less features than what we had before. I usually encourage our users to keep with the latest versions of everything because that's where you'll get the new features. This New Outlook doesn't make sense for end users.
SokiGuo-MSFT 31,541 Reputation points Microsoft External Staff

2024-01-31T06:13:25.7966667+00:00

Hi @Melinda Grant

Thanks for your feedback!

New Outlook is designed to easily connect and coordinate various email accounts and calendars, and has a sleek and modern interface, and currently has some new features built in for users to use. Please understand that this is still in preview and the design is not yet complete. For the latest progress of New Outlook, you can follow: https://support.microsoft.com/en-us/office/getting-started-with-the-new-outlook-for-windows-656bb8d9-5a60-49b2-a98b-ba7822bc7627.

It is recommended that you could post the functions you expect and your sincere suggestions on the website dedicated to collecting feedback. We sincerely welcome your suggestions, and thanks for your understanding and support!
SokiGuo-MSFT 31,541 Reputation points Microsoft External Staff

2024-02-01T08:44:26.2466667+00:00

Hi

Is there any update on this case? Due to a recent update in forum policy, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!

Share via

How do I Reply with IM in the New Outlook to direct people to Teams?

0 additional answers

Your answer