Hotmail only shows old emails and no new ones

Peter Le Breuilly 20 Reputation points
2024-02-25T18:38:03.5366667+00:00

My Hotmail account shows emails from over one year plus and will not load any new emails. I have tried as much of the online advice to fix this that I can understand but nothing works to allow new mail in my inbox.

Outlook | Windows | Classic Outlook for Windows | For business
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  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2024-02-26T02:56:13.4033333+00:00

    Hi @Peter Le Breuilly ,

    Welcome to our forum!

    Looks like your issue is related to your Hotmail account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. Based on my research, i found a similar thread as yours, which mentioned the useful solution:

    User's image

    It's suggested that you could try it to check if there're any differences. If it doesn't help, it's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

    Thanks for your understanding and support!


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