Azure SQL Database
An Azure relational database service.
6,338 questions
Same issue here. EAST US, been down for about 2 hours now.
Unable to connect to Azure SQL Database
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
abnsolutions
15
Reputation points
The database has been live and running for years with no issue.
Now the live system which needs to be available 24 hours a day has been down and inaccessible for past hour.
Getting the following error:
===================================
Cannot connect to mnmr.database.windows.net.
===================================
Database 'master' on server 'mnmr' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '{B8FB5B9A-5BE0-45FA-AEA2-AC2B0B999B4F}'. (Framework Microsoft SqlClient Data Provider)
For help, click: https://docs.microsoft.com/sql/relational-databases/errors-events/mssqlserver-40613-database-engine-error
Server Name: mnmr.database.windows.net
Error Number: 40613
Severity: 20
State: 1
Azure SQL Database
SQL Server | Other
14,500 questions
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 12%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sean Malloy 16 Reputation points2024-04-04T00:41:48.5266667+00:00 I have this same issue on the same timeline. It's become unavailable, flagged as health issue, resolved, then immediately unavailable again. I'd put in a support request with high severity.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 49%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Ben Rubinger 1 Reputation point2024-04-04T00:54:05.91+00:00 Same. I tried changing the tier to restart the database, but I'm stuck at 0%.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jack Stapleton, Broker® | Realty Texas LLC 5 Reputation points2024-04-04T01:00:41.7333333+00:00 We are also down.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christian León 0 Reputation points2024-04-04T01:00:43.15+00:00 Same problem here. Is that a regional/global problem?
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector Fraginals 0 Reputation points2024-04-04T01:04:24.66+00:00 We are having the same issue. But https://azure.status.microsoft/en-us/status says everything is ok.
-
Ben Rubinger 1 Reputation point
2024-04-04T01:08:33.2233333+00:00 @RahulRandive FYI regarding the status page
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Peter Neil 30 Reputation points2024-04-04T01:10:25.03+00:00 We're down too. Support has given no ETA for it to be back up again.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jeff Jackson 0 Reputation points2024-04-04T01:11:35.8766667+00:00 Adding to the list, we are also down. Databases are intermittent, will work one second and not the next. I have 5 databases on the same server and they work/don't work independent of each other. Exact same timeline. I have two clients using Azure SQL Databases on separate servers, same location, one works 100% the other is down.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Anthony DiVanna 0 Reputation points2024-04-04T01:13:49.51+00:00 We are down as well
-
Zeeshan Adil 0 Reputation points2024-04-04T01:39:15.5233333+00:00 We are also down in the East US region.
Sign in to comment
10 answers
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Terrence Mitchell 10 Reputation points2024-04-04T01:30:16.32+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eder Arbulu 5 Reputation points2024-04-04T01:40:03.9466667+00:00 But in https://azure.status.microsoft/es-mx/status everything appears as OK. It is not updated!
Sign in to comment -
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Cici 5 Reputation points2024-04-04T01:56:01.3933333+00:00 Same here, all data tables disappeared around two hours ago
Azure SQL server: East US
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mukesh Thakor 40 Reputation points2024-04-04T01:56:57.7833333+00:00 fyi - Our prod instance is back but still we can not connect directly to DB from SQL Studio. Hope we will have fix very soon.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ivan Mitev 5 Reputation points2024-04-04T06:37:31.99+00:00 Same issue here. SQL service in US East was down for approximately 1.5 hours. Just can't understand why Microsoft is hiding this incident in their official helthcheck history like nothing happened? So we have no official statement of this as proof for our downtime service to our clients.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jason Berk 20 Reputation points2024-04-10T12:46:23.88+00:00 agreed, I can't find any official "here's what happened". Do we know if this was all of US East or a specific AZ?
Sign in to comment -
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 79%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RahulRandive 10,486 Reputation points Volunteer Moderator2024-04-04T00:46:33.1466667+00:00 Sorry to hear that.
When you try to connect to a SQL database, the login request first goes to the logical master database to confirm your credentials. If the master database is not available, the connection to your database may take longer or time out.
In this case, your logical master database is not available. It could be platform side issue.
Just to check, is your server in East US region?
Please check the Resource Health on Azure Portal. It is located on the left vertical panel related to your Azure SQL database and open a support case to check the health of your server and platform side issue.
Thank You!
-
Ben Rubinger 1 Reputation point
2024-04-04T00:51:17.7866667+00:00 Starting at around 8PM eastern time tonight, I've been seeing the same error, taking my site down. I think this should be investigated as a possible outage. No changes have been made to my site today. Azure SQL = US East
Web Application = US East
-
RahulRandive 10,486 Reputation points Volunteer Moderator
2024-04-04T00:54:32.9033333+00:00 Hi Ben Rubinger,
Yes, it seems to be some issue with the East US servers. The support team can share more insights about the issue. -
Mukesh Thakor 40 Reputation points
2024-04-04T01:17:33.8633333+00:00 We have been encountering a recurring issue with our East US servers for the past hour. Despite monitoring the Azure Status site closely, there hasn't been any indication of an outage reported.
Could you please confirm if this issue is localized to the East US region, or if it's affecting other regions as well? Additionally, we urgently need to know if there's an expected timeline for resolution or if there are any workarounds available to mitigate the impact on our operations.
Your prompt attention to this matter is greatly appreciated as we strive to minimize disruption to our services.
-
Jack Stapleton, Broker® | Realty Texas LLC 5 Reputation points
2024-04-04T01:19:08.2033333+00:00 We have East US Server.
Unavailable (Unplanned) : Resource health event (Unplanned)
At Wednesday, April 3, 2024 at 6:46:38 PM CDT, the Azure monitoring system received the following information regarding your SQL database:
We're sorry your SQL database is unavailable at this time. Currently, Azure shows the downtime for your SQL database resource at a two-minute granularity. The actual downtime might be less than two minutes. If we are able to find the reason for unavailability, it will appear here within an hour after the downtime event. Please check back later to see if more information is provided.
Recommended Steps
To reduce the impact of connection issues caused by transient unavailability events, please implement retry logic in your applications.
To get help recovering your SQL database or SQL data warehouse, contact support .
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 37%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michael Duncan 21 Reputation points2024-04-04T01:34:31.1433333+00:00 We have East US Server.
This has cause service disruption for our platform.
Please advise and resolve as soon as possibleUnavailable (Unplanned) : Resource health event (Unplanned) At Wednesday, April 3, 2024 at 7:39:27 PM EDT, the Azure monitoring system received the following information regarding your SQL database: We're sorry your SQL database is unavailable at this time. Currently, Azure shows the downtime for your SQL database resource at a two-minute granularity. The actual downtime might be less than two minutes. If we are able to find the reason for unavailability, it will appear here within an hour after the downtime event. Please check back later to see if more information is provided. -
Ben Rubinger 1 Reputation point
2024-04-04T01:35:06.52+00:00 My site seems to be back online
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Juani Solanas 0 Reputation points2024-04-04T01:41:57.0933333+00:00 My db is down too, I didn't make any change since 4 months
Sign in to comment -