I can't delete a retention policy in MS Purview, althogh I am the Global Admin

Question

I can't delete a retention policy in MS Purview, althogh I am the Global Admin

Attila Dob 95

Hello

I want to delete a retention policy in Microsoft Purview / Data lifecycle management. Theoretically when I click the checkbox on the policy, Edit option should show up and so I can delete.

And although I am the Global Administrator - that doesn't happen.

Any idea where and what setting I have to make to be authorised to perform this action?

Really appreciate any idea!

Attila

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PRADEEPCHEEKATLA 90,661 Reputation points Moderator

2024-05-20T05:08:44.86+00:00

@Attila Dobay - Just checking in to see if the below answer provided by @Vasil Michev helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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PRADEEPCHEEKATLA 90,661 Reputation points Moderator

2024-05-20T05:08:44.86+00:00

@Attila Dobay - Just checking in to see if the below answer provided by @Vasil Michev helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 1

Vasil Michev 119.8K MVP Volunteer Moderator

Two things to check here. First, the UI sometimes doesn't expose all actions, so just in case try clicking the three dots menu and see whether the Delete policy action is exposed therein. Or to completely bypass any UI-related oddities, connect via PowerShell to the compliance endpoint and try the delete operation therein (via the Remove-RetentionCompliancePolicy cmdlet).

If the PowerShell method doesn't work either, double-check the permissions. If your GA role is activated by PIM, make sure some time has passed since activation, and refresh the portal.

Attila Dob 95 Reputation points

2024-05-24T05:06:46.05+00:00

Hello Vasil,

I tried everytning by now.

I subscribed to a E5 trial licence, and that allowed me to delete the policy. For nearly two more days it was still be visible in Purview /Data lifecycle management/Policy Lookup, then disappeared from there as well.

But still I can not delete an active item's old version or through here

Ex: https://contoso.sharepoint.com/sites/sitename/preservationholdlibrary

because the error message says retention policy prevents it.

Then I tried to empty preservationLibrary through powershell. Result is the same. The last row in hungarian says the list can not be deleted because a retention policy is applied to the content.

Interestingly, the get-retention command did not return anything at the same time

Maybe any more ideas?

Appreciate and have a nice day!

Regards, Attila

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I can't delete a retention policy in MS Purview, althogh I am the Global Admin

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