Unable to edit the document after check out - Sorry, you can't edit this document with other people

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Unable to edit the document after check out - Sorry, you can't edit this document with other people

s w 110

I am the sharepoint site owner and should have full control and permissions over my files. However, after checking out one of my files, I am unable to edit it in Word Online (using the same account that checked out the file).

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After I check in the file or discard the checkout, I am able to edit the file again.

Note that this issue occurs only with specific files, not all files

Can I ask why would this happens and how can I fix this? Appreciate for the helps!

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Answer 1

Miguel Gonçalves 971

s w,

Hi,

Some checks that you can do;

Some restrictions with versioning: https://support.microsoft.com/en-us/office/check-out-check-in-or-discard-changes-to-files-in-a-sharepoint-library-7e2c12a9-a874-4393-9511-1378a700f6de
Make sure that OneDrive app in your device is the same that you use online.

If this don't give answer, maybe you need to open 365 support ticket.

# If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

s w 110 Reputation points

2024-06-13T20:38:11.8033333+00:00

I followed up the steps one the document, but looks the issue still happens. I will create a bug report to MS.

Thanks.

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Unable to edit the document after check out - Sorry, you can't edit this document with other people

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