SharePoint users who are not members are displaying under group membership

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SharePoint users who are not members are displaying under group membership

Wilson, John 20

We have a SharePoint private group and some users that were removed as members still show up as members on the site under Group Membership but not when you go to Site Permissions or even Advanced permissions settings. I checked all groups and they are not listed and they are not there. Also there is no associated MS Teams Channel setup for the site either.

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Answer 1

Xyza Xue_MSFT 30,176 Microsoft External Staff

Hi @Wilson, John ,

Thank you for posting in this community.

After deleting, it still shows that the user is in the member group, is it the group that comes with the site when it is created(site owner /site members /site visitors)?

Additionally, you can check if a user still exists in a group in the Sharepoint Admin Center.

User's image

If you still don't see the user here, a combination of checks done in between can determine that it's a sync delay issue. I've been in the same situation as you before, be patient and wait a few days to get back to normal, don't worry.

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Xyza Xue_MSFT 30,176 Reputation points Microsoft External Staff

2024-06-17T05:45:00.6333333+00:00

Hi @Wilson, John ,

We have not received a response from you. We would appreciate it if you would like to share a recent update on your problem. Please feel free to reach us if any questions or concerns you may have.If the above info is helpful to this question, Please remember to "Accept as answer" to close this case and this will help people in this forum who have similar questions to yours find the answer easier.
Wilson, John 20 Reputation points

2024-06-17T12:37:02.9833333+00:00

Hello @Xyza Xue_MSFT

Thank you for your response. Yes you are 100% right about the "sync delay issue" I originally had this issue with 6 users then 4 resolved after about two weeks. The other two are odd, I am following up with the other part of your response and I will follow up shortly.
Xyza Xue_MSFT 30,176 Reputation points Microsoft External Staff

2024-06-18T07:18:33.2966667+00:00

Looking forward to your reply.

Answer 2

Maycon Batista 336

You can check user details in this path:

Site information -> View all site settings -> Site Permissions Check Permission

User's image

If this is the case, simply remove from the groups that appear in the result in the image above.

If there are any misunderstandings, please let me know

Best regards，

Maycon Novaes

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Wilson, John 20 Reputation points

2024-06-13T15:03:00.04+00:00

Hey @Maycon Batista thank you for your response. Yes when I check the permissions as you noted the results does display that the user is in the members group but when I go to the members group the user is not displaying at all in the members list. It's odd.

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SharePoint users who are not members are displaying under group membership

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