Try check if your tenant has Intune license and disable MDM TOU and WIP user scope
Can't Entra ID Join Devices: "Something went wrong."
So we have Entra ID and Intune. I have a provisioning profile that works and successfully joins devices. However, when we try to join devices using the OOBE or Settings>Accounts >Access Work or School, we just get the message "Something went wrong." In the OOBE, this error quickly disappears, and it says we lost network connection. I even tried a hotspot to make sure it wasn't our firewall.
I'm out of ideas for things to try/check. I'd greatly appreciate any ideas.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Intune | Other
3 answers
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Daianne Pinheiro 11 Reputation points Microsoft Employee
2024-06-21T20:30:52.11+00:00 -
ZhoumingDuan-MSFT 17,165 Reputation points Microsoft External Staff
2024-04-05T02:09:38.17+00:00 @USI,Thanks for posting in Q&A.
From your description, I know you got trouble in Entra ID join devices.
I have done some research above this issue, here are some troubleshoot information you can refer.
https://call4cloud.nl/2023/01/something-went-wrong-fury-of-the-gods/
Non-official, just for reference.
https://learn.microsoft.com/en-us/autopilot/troubleshoot-aad-join
https://learn.microsoft.com/en-us/entra/identity/devices/troubleshoot-device-windows-joined
Hope it will help.
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Richard Ribeiro IT4SMB 0 Reputation points
2024-06-10T13:42:48.34+00:00 Hello,
I have the same error but i don't found any code error.
Whan i try to connect the computer i have only the message :
I have already tryed with another computer i have always the same error, is it realy strange because in the past is working fine.
If you are any idea ?
Thanks in advance for your help