How Do you add a Shared inbox to favorites in the new Outlook

Question

How Do you add a Shared inbox to favorites in the new Outlook

HILLIARD, Emma 80

Why in the new outlook can you not add a shared inbox under favorites?

This is a fundamental floor and makes working with 10 plus shared inboxes much harder than it ever was before.

Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-07-09T01:38:13.2433333+00:00

Just wanted to check if the answer shared below helped. If it helped, then would you please "Accept the answer" as it would be helpful to others in the community as well. Warm thanks.
HILLIARD, Emma 80 Reputation points

2024-07-09T09:37:06.62+00:00

It doesnt help in the sense of moving to the new outlook as there are features on here Id like to make use of. I have gone back to legacy for the time being.
Christian Spreewitz 5 Reputation points

2024-08-23T09:33:02.97+00:00

Is there already a timetable for implementation?
Charles Rogers 15 Reputation points

2025-03-18T11:25:01.04+00:00

It still doesn't work. I will NEVER go to new outlook unless I can favorite my shared inboxes. This is such a MASSIVE FU from Microsoft.

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Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff

2024-07-09T01:38:13.2433333+00:00

Just wanted to check if the answer shared below helped. If it helped, then would you please "Accept the answer" as it would be helpful to others in the community as well. Warm thanks.
HILLIARD, Emma 80 Reputation points

2024-07-09T09:37:06.62+00:00

It doesnt help in the sense of moving to the new outlook as there are features on here Id like to make use of. I have gone back to legacy for the time being.
Christian Spreewitz 5 Reputation points

2024-08-23T09:33:02.97+00:00

Is there already a timetable for implementation?
Charles Rogers 15 Reputation points

2025-03-18T11:25:01.04+00:00

It still doesn't work. I will NEVER go to new outlook unless I can favorite my shared inboxes. This is such a MASSIVE FU from Microsoft.

Answer 1

Hi @HILLIARD, Emma

Welcome to our forum!

Based on my research, New Outlook cannot add a shared inbox to favorites at present. It is by design, i am afraid you need to turn back to the legacy Outlook to use the feature.

Please kindly understand that many functions are not designed at present. To get this feature more quickly, I have found a post in feedback collection website, and you could vote for it. Many features of our current products are designed and upgraded based on customers’ feedback. You can also make suggestions on that website and hope Microsoft will notice this in the future.

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How Do you add a Shared inbox to favorites in the new Outlook

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