teams add in for outlook

kanupriya 80 Reputation points
2024-08-02T14:29:29.8466667+00:00

hi ,

we have plug in for team already installed in outlook. but we cannot use it for scheduling meting as button in showing "SIGN IN" when we click on it it comes to our teams app and not singing us to profile.. what could be the reason??

no policy pushed via intune for block-- we av checked

second- in team meting policies outlook add in button is on

what else to check ??

Microsoft Teams | Microsoft Teams for business | Other
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  1. Anonymous
    2024-08-05T02:58:49.9433333+00:00

    Hi @kanupriya

    Based on your case description, it is recommended that you perform inspection and repair manually, please follow these steps:

    1. Verify that the users have the Teams desktop client installed. The meeting add-in can't be installed if you use only the Teams web client.
    2. Verify that the users are running Outlook 2016 or a later version.
    3. Verify that all available updates for the Outlook desktop client are applied.
    4. Exit Outlook.
    5. Exit Teams.
    6. Re-register Microsoft.Teams.AddinLoader.dll:
      1. Open File Explorer, and then navigate to the %LocalAppData%\Microsoft\TeamsMeetingAddin folder.
      2. Select the subfolder that has a name that's the same as the version number. If there are multiple subfolders that have the same version number, select the subfolder that has the highest build number. Then, copy the path of this subfolder. For example, %LocalAppData%\Microsoft\TeamsMeetingAddin\1.0.23334.11.
      3. Open an elevated Command Prompt window, and then run the following command that's appropriate for your Office installation:
      • For 64-bit Office
             %SystemRoot%\System32\regsvr32.exe /n /i:user <path copied in step b>\x64\Microsoft.Teams.AddinLoader.dll
        
      • For 32-bit Office
              %SystemRoot%\SysWOW64\regsvr32.exe /n /i:user <path copied in step b>\x86\Microsoft.Teams.AddinLoader.dll
        
    7. Restart the Teams desktop client.
    8. Sign out and then sign in to the Teams desktop client.
    9. Restart the Outlook desktop client. Make sure that Outlook isn't running in admin mode.

    If you still don't see the Teams Meeting add-in, make sure that it's enabled in Outlook.

    • In Outlook, select File > Options.
    • In the Outlook Options dialog box, select the Add-ins tab.
    • Check whether Microsoft Teams Meeting Add-in for Microsoft Office is in the Active Application Add-ins list.
    • If the add-in isn't in the list of active applications, and you see the Teams Meeting Add-in in the Disabled Application Add-ins list, select Manage > COM Add-ins, and then select Go.
    • Select the checkbox that's next to Microsoft Teams Meeting Add-in for Microsoft Office.
    • Select OK on all the dialog boxes that are open, and then restart Outlook.

    Thanks for your understanding and support.


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