Unable to install Microsoft Azure Active Directory connect

Question

Unable to install Microsoft Azure Active Directory connect

Thierry Kadji 40

Sync Error

Hello,

I tried to install Microsoft Azure AD Connect but i got this issue. Can you please help me with this ?

The server is a 2022 Datacenter eval.

I tried 3 times after the error but no success.

This is a part of the log file error[01:45:56.002] [ 27] [INFO ] MicrosoftOnlinePersistedStateProvider.Save: saving the persisted state file

[01:45:56.002] [ 27] [INFO ] MicrosoftOnlinePersistedStateProvider.UpdateFileProtection: updating file protection from the persisted state file: C:\ProgramData\AADConnect\PersistedState.xml, isAddProtection: False

[01:45:56.003] [ 27] [INFO ] MicrosoftOnlinePersistedStateProvider.UpdateFileProtection: updating file protection from the persisted state file: C:\ProgramData\AADConnect\PersistedState.xml, isAddProtection: True

[01:45:56.004] [ 27] [INFO ] PerformConfigurationPageViewModel.PerformWorkflowInstallationAndUpdateState: result of installation operations - Failed

[01:45:56.004] [ 27] [ERROR] ExecuteADSyncConfiguration: configuration failed. Skipping export of synchronization policy. resultStatus=Failed

[01:45:56.006] [ 27] [ERROR] PerformConfigurationPageViewModel: We encountered a problem and couldn’t complete the integration.

[01:45:56.006] [ 27] [ERROR] PerformConfigurationPageViewModel: An error occurred executing Configure AAD Sync task: An error occurred while sending the request.

1 answer

Your answer

Answer 1

Raja Pothuraju 23,790 Microsoft External Staff Moderator

Hello @Thierry Kadji,

Thank you for posting your query on Microsoft Q&A.

This issue may occur if TLS 1.2 is not enabled on your server. To resolve this, you'll need to enable TLS 1.2 before deploying Microsoft Entra Connect V2.0.

Installation Prerequisites: Connectivity User's image

To check if TLS 1.2 is enabled, you can use a PowerShell script. Refer to the "PowerShell script to check TLS" for guidance. If you find that TLS 1.2 is not enabled, you can enable it using the "PowerShell script to enable TLS 1.2."

Following these steps should resolve the issue.

Additionally, if you have a proxy server, this could also be a potential cause. For more information on addressing this, please see the documentation on Connectivity Issues in the Installation Wizard.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Thanks,
Raja Pothuraju.

Raja Pothuraju 23,790 Reputation points Microsoft External Staff Moderator

2024-08-16T12:08:41.28+00:00

Hello @Thierry Kadji,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Raja Pothuraju 23,790 Reputation points Microsoft External Staff Moderator

2024-08-19T17:27:22.17+00:00

Hello @Thierry Kadji,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Alex Moss 1 Reputation point

2024-10-01T10:32:15.5033333+00:00

Thanks Raja, This was very helpful, it solved the same issue for us!
Raja Pothuraju 23,790 Reputation points Microsoft External Staff Moderator

2024-10-01T20:37:23.3533333+00:00

@Alex Moss,

I'm glad to know that. Thanks for sharing the update.

Share via

Unable to install Microsoft Azure Active Directory connect

1 answer

Your answer