Hello Odeniyi, Bamidele, you need to reschedule your exam appointments at least 24 hours before your scheduled exam or your fee will be forfeited. If you used a company-purchased voucher, the voucher will be forfeited. If you no-show for your exam appointment, your company may be charged a no-show fee. To reschedule your Microsoft exam, please follow the below steps:
- Log in to your MS Learn profile and choose Profile from the dropdown menu in the photo avatar.
- Go to Credentials in the profile menu and select Certifications beside Applied Skills.
- Scroll to the exam appointment you wish to cancel or reschedule and choose either the “Cancel” or “Reschedule” link.
- You will be redirected to the exam delivery provider’s site to cancel or reschedule your exam.
Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.