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Hello,
1 applicatioin sending an email to exchange (Receive Relay connector) and the application shows as being successfully sent but message tracking never shows the message being submitted. The recipient never receives the message.
Protocol logging is enabled on the "relay connector" but I do not know which log I should look at to gather connection data to solve this problem. Is it the "smtpReceive" log I should be parsing? The logs show 10.241 KB and there are a few days worth.
Thank you
Alexis
Look through the logs here:
Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\FrontEnd\ProtocolLog\SmtpReceive
Find the name of the receive connector and in those logs and see what is happening to those messages based on the SMTP conversation
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Agreed with Andy.
You can also follow this article to Use Telnet to test SMTP communication on Exchange servers: https://learn.microsoft.com/en-us/exchange/mail-flow/test-smtp-with-telnet?view=exchserver-2019
Some example can be checked in How to Configure a Relay Connector for Exchange Server 2010.
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