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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Exercise link: https://learn.microsoft.com/en-us/training/modules/describe-core-architectural-components-of-azure/4-exercise-explore-learn-sandbox
On this page i am getting following verification and Puzzle:
After Completing the puzzle successfully, i am getting Unexpected error:
Click on Retry activation above process again, first Puzzle and then Error.
I have tried following:
So far nothing has remediated the issue.
Note: I have a free azure account created.
Thanks!
This question is related to the following Learning Module
Training: Instruction to develop new skills.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi
Thank you for reaching out to us on the Microsoft Q&A forum.
We are aware of the issue and are actively communicating internally to resolve it as soon as possible.
Hi Preeti dutta,
We wish to engage with you offline for a much closer look, please send an email with subject line “Attn: Siddesh” to AzCommunity [at] Microsoft [dot] com with the following details, I will follow-up with you.
1. Referencing this thread.
2. Start to reproduce the issue and capture network trace and share the HAR file as outlined in this doc: https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace
Thank you.
Hi Preeti dutta,
We wish to engage with you offline for a much closer look, please send an email with subject line “Attn: Siddesh” to AzCommunity [at] Microsoft [dot] com with the following details, I will follow-up with you.
1. Referencing this thread.
2. Start to reproduce the issue and capture network trace and share the HAR file as outlined in this doc: https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace
Thank you.
Hi Preeti dutta,
Thank you for your patience.
Could you please try activating the sandbox again and attempt to complete the module!
This issue might have been temporary, potentially due to network /capacity limitations. If the issue continues, please feel free to let me know in the comments.
Hi Preeti dutta,
Thank you for your patience.
We have received confirmation from the backend team that the issue has been resolved.
Please try the unit again, as it should be functioning correctly now.
We have also tested it on our side, and it is now working properly. A screenshot is attached for reference.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
Hi Preeti dutta,
Just checking in to see if you had a chance to see my previous answer.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
Hi Preeti dutta,
Just checking in to see if you had a chance to see my previous answer.
Please Accept the Answer & Upvote so that it will be useful for others in the community.