which license is supported in Yealink room panel plus?

Razzaque khan 0 Reputation points
2024-10-24T11:56:47.49+00:00

Hello, I have Yealink 24 Room Panels to see meeting room availability and assigned (office365 E5 license with Microsoft Teams Rooms Basic). Unfortunately getting error( Signing out Your current license is not supported on this device.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Microsoft Teams for business | Other
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  1. Anonymous
    2024-10-25T01:38:36.3+00:00

    Hi @Razzaque khan

    Teams licensing is changing, and this may be the cause of your issue.

    According to our official documentation, each Teams panel needs a Microsoft Teams Rooms Pro license or a Teams Shared Device license. The license you use depends on how you're going to use your Teams panel:

    • Teams Rooms Pro - Use this license if your meeting room has a Teams Rooms system or a Surface Hub. You can share one Teams Rooms Pro license with one Teams Rooms system or Surface Hub and your Teams panel.
    • Teams Shared Device - Use this license if your meeting room doesn't have a Teams Rooms system or Surface Hub.

    Therefore you cannot use Teams Room Basic Licenses for Teams panels.

    Please note that Microsoft 365 or Office 365 user licenses are no longer supported for conference devices. You need to replace the user license assigned to the Teams panel with a Teams Rooms Pro or Teams Shared Device license.

    Thanks for your understanding and support.


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