Unable to Create Compute Clusters After Upgrading to Pay-As-You-Go

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Unable to Create Compute Clusters After Upgrading to Pay-As-You-Go

glasier data 0

After upgrading from a free trial to a pay-as-you-go account, the ability to create compute clusters has been lost. The error message received is: "This account may not have enough CPU cores to start a cluster. Contact your administrator to increase the limits." As the sole user and administrator of the account, I've confirmed that no resources are currently in use by checking usage and quotas.

I have figured out how to request additional CPUs for the West US region and understand that process, but the quota status shows 0/16 in use for West US.

There seems to be a lack of helpful resources in forums or through Google searches regarding how to resolve this issue and resume running notebooks.

Vinodh247 34,666 Reputation points MVP Volunteer Moderator

2024-10-27T10:34:55.3766667+00:00

Hi glasier data,

Thanks for reaching out to Microsoft Q&A.

If you've already verified that your quota shows available cores and no resources are actively consuming them, this issue could be due to regional quota allocations or an unintentional block on creating clusters. Here are a few additional steps you might consider:

Request a Core Allocation Increase: Sometimes, regional limits might still prevent you from accessing the CPU cores despite the account quota showing availability. You can try requesting an increase to ensure that West US specifically has sufficient quota. Azure may reserve or restrict specific quotas for certain usage types even if there’s general availability.

Verify Service Limits in the Azure Portal: Go to Azure Portal > Subscriptions > Usage + quotas. Select the West US region and ensure that your Pay-As-You-Go subscription reflects the same compute quota permissions as the free trial. Occasionally, quota allocations from the free tier do not fully carry over automatically to the Pay-As-You-Go status.

Azure Support Ticket: If the above steps don't help, reaching out to Azure Support directly may be beneficial. Given that you've upgraded your account, there might be a delay or an issue in the backend quota transfer process. Provide them with the specifics of your quota (0/16 cores) and recent upgrade to ensure prompt assistance.

Check for Pending Resource Allocations: In some cases, failed or pending resource allocations from previous attempts could lock available cores. Navigate to Azure Portal > Resource Groups > Activity Log to see if there are any incomplete or failed provisioning events related to the cluster.

After addressing these, attempting to spin up a smaller cluster may also indicate whether the issue is region-specific or configuration-related.

Please feel free to click the 'Upvote' (Thumbs-up) button and 'Accept as Answer'. This helps the community by allowing others with similar queries to easily find the solution.

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PRADEEPCHEEKATLA 90,646 Moderator

@glasier data - Thanks for the question and using MS Q&A platform.

This is not the error message and it's just a warning message.

I agree that it looks like an error message but it's a warning message to indicates that the : This account may not have enough CPU cores to start the cluster. Contact your administrator to increase the limits.

User's image

As per the repro from my end, I had tried to create a cluster with single node which consumes 4 cores and able to successfully create the cluster without any issue.

User's image Even this is not the error message and it's just a warning message.

I agree that it looks like an error message but it's a warning message to indicates that the : This account may not have enough CPU cores to start the cluster. Contact your administrator to increase the limits.

User's image

Hope this helps. Do let us know if you have any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

glasier data 0 Reputation points

2024-10-28T16:30:53.97+00:00

@PRADEEPCHEEKATLA @Vinodh247Vinodh247I am aware that this is the warning, the problem is that warning is correct. I don't have enough (any) CPUs alloted to my account. I have done both regional and specific quota requests and no change. I have created the resource in a new region, I have created a support ticket and so far they have suggested the same steps: make a quota request for the CPUs I need at a regional and specific resource. I believe this is more related to the transition for trial to pay as you go...

Thank you for your help and if you have other things for me to try please let me know.

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Unable to Create Compute Clusters After Upgrading to Pay-As-You-Go

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