WSUS Detailed Reports

Hello,

The issue you are experiencing with the WSUS console crashing when trying to view or pull reports.

Check Event Viewer:

Look in the Windows Event Viewer for any related error messages. There might be an application crash event with details that can point you toward the cause of the crash.

Update Report Viewer:

Make sure you have the latest version of Microsoft Report Viewer installed. WSUS relies on it to generate reports. If there’s a compatibility issue, updating to the latest supported version for your server might help.

WSUS Maintenance:

Conduct regular WSUS maintenance tasks such as:

Declining unnecessary updates.

Running the Cleanup Wizard to remove obsolete updates.

Re-indexing the WSUS database.

These tasks can improve the performance of your WSUS server.

Database Issues:

If you’re using an external database like SQL Server for WSUS, ensure that the database server is running correctly and that WSUS can connect to it. Performance issues or corruption within the database can cause the kinds of problems you’re experiencing.

IIS Configuration:

WSUS uses IIS (Internet Information Services) to operate. Check the application pool settings for WSUS to make sure they’re configured correctly, and consider increasing the private memory limit for the application pool.

Run WSUS with Reset:

Run wsusutil reset from an elevated command prompt. This command checks that every metadata row in the database has corresponding content stored in the file system, and if content is missing or corrupt, it will download it again.

Best Regards,

Hania Lian

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