Cisco NAM bug CSCwm05134 on Windows 11 24h2

Viktor 20 Reputation points
2024-10-16T08:00:34.3266667+00:00

Hello,

There is a known bug in Cisco AnyConnect, the Network Access Manager does not work on Windows 11 24H2 without location permission for desktop apps enabled. The problem is, that in some cases we cannot enable the location because of data protection. Cisco support mentioned that Microsoft is working on this issue, is there an approximate date when it will be fixed?

Thank you in advance!

Windows for business | Windows Client for IT Pros | User experience | Other
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Accepted answer
  1. Anonymous
    2024-10-17T07:34:43.9033333+00:00

    Hello Viktor,

    Thank you for posting in Q&A forum.

    I am sorry, I couldn't find any specific information regarding the exact date when this bug will be fixed.

    Please be patient and wait for official updates.

    Alternatively, you can use Windows Feedback feature on any one client machine to submit your comments and suggestions.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    1 person found this answer helpful.

3 additional answers

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  1. Kryštof Jelínek 15 Reputation points
    2024-12-05T09:25:26.58+00:00

    Can you tell me anything more about the problem than "we might fix it"? How is "Daisy's" answer accepted as the solution?

    We are currently facing a situation in which we have to constantly downgrade our PCs to an older version of windows and I think that it's safe to say that by now our technicians are looking for Windows alternatives.

    1 person found this answer helpful.
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  2. Kaio Gonzaga 0 Reputation points
    2024-12-17T12:24:10.16+00:00

    https://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/Cisco-Secure-Client-5/release/notes/release-notes-cisco-secure-client-5-1.html#nam-not-working-on-windows-11-24h2

    Guidelines and Limitations

    Some Secure Client Modules Not Working on Windows 11 24H2 Unless Location Permission is Set

    Windows 11 (version 24H2) made a change to the API behavior that impacts wireless access and location. Specifically, access to APIs providing Basic Service Set Identifiers (BSSIDs) is now restricted and requires you to configure location services appropriately. You must go to Windows Settings > Privacy & Security > Location and set Location Services to On and then Let desktop apps access your location to On and then reboot to gain access. The following Secure Client modules that rely on BSSID information are impacted, and you should track the following caveats, as well as Microsoft updates, to ensure continued functionality:

    Network Access Manager: (CSCwm05134) When Network Access Manager is started while running Windows 11 24H2, you are prompted to enable location services. (CSCwn00122) A Network Access Manager uninstall or upgrade will not complete successfully if Windows 11 24H2 (or later) is running without location services being enabled. We corrected uninstalls and upgrades from 5.1.8.x to future releases, but uninstalls and upgrades from versions prior to 5.1.8.x will still fail. Refer to the bug ID for workarounds.

    Network Visibility Module: (CSCwm87018) If the Location feature is disabled in Windows 11 24H2, the Network Visibility Module will not report the SSID details when connected to a wireless network.

    ISE Posture: (CSCwm80714) The discovery process for finding the ISE policy server will not occur in Windows 11 (24H2 and later) unless you enable Location Services as instructed above, or configure an ISE Posture Profile setting. If you set the Operate on non-802.1X wireless to Yes when the primary interface of the endpoint is wireless, you don't need to enable the Location Services. You will receive a notification in the ISE Posture tile if Location Services are not enabled.

    ThousandEyes: The ability to query information about the current WiFi connection, such as signal strength and noise, is hindered.

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  3. M. Leah Eskew 0 Reputation points
    2025-03-03T21:24:10.9333333+00:00

    Please get this fixed.

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