9,901 questions
我遇到了和你相同的问题，已经使用小米社区中提供的解决方案成功登录。当带有对应账户令牌的 Authenticator 应用程序在后台运行时，你可以正常登录而不会出错。
When the Authenticator app with the token is running in the background, you can log in normally without errors.
Cómo soluciono el error de correlación 5nlhg
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPU%3C/text%3E%3C/svg%3E)
Patricia Ulate Rojas
35
Reputation points
Al intentar abrir la cuenta en el teléfono da el siguiente mensaje: Correlation Id: 5f572cd9-81bd-4f91-9591-358043d01e88
Timestamp: 2024-09-28T19:30:25.000Z
DPTI: c07dea60c5ff9cb2
Error Tag: 5nlhg
Error Code: 1388187389
Outlook | Windows | Classic Outlook for Windows | For business
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff2024-09-30T08:17:28.0033333+00:00 Welcome to our forum!
To better assist you to solve the problem, could you please describe more about the error?
- What is your account? Microsoft 365 account or something else?
- And what is your account type? Exchange or POP or IMAP?
- Do you have any specific operation before the error occurred?
Looking forward to hearing from you.
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Joan Hua-MSFT 5,300 Reputation points Microsoft External Staff
2024-10-04T01:33:31.0433333+00:00 It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 24%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E3F%3C/text%3E%3C/svg%3E)
3360296 - FERNANDA SOFIA GOMEZ GUEVARA 0 Reputation points2024-10-18T23:35:30+00:00 Cuando intento abrir la cuenta en el teléfono me sale esto
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
jose emilio culqui serrano 0 Reputation points2024-10-25T15:07:43.7066667+00:00 A mi también me sale el mismo error cuando solo inicio sesión en mi teléfono llevo con este problema hace 1 mes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 84%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
JOSEPH ALDAIR VENTURA NARBAJO 0 Reputation points2025-04-22T18:20:52.0666667+00:00 Correlation Id: 10ea8820-0ffd-4b69-9286-59457363f138
Timestamp: 2025-04-22T18:19:28.000Z
DPTI: 85cd2a07503077cb
Error Tag: 5nlhg
Error Code: 372427624
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1 answer
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Xianger Ye 10 Reputation points2024-12-06T23:51:50.99+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHX%3C/text%3E%3C/svg%3E)
Hao Xiang Raymond SHEN 0 Reputation points2025-06-30T15:09:04.6366667+00:00 Thank you, this is the only answer works for me. You are right, the trouble maker is the Microsoft Authenticator App, when I uninstalled it, the login in Outlook works again.
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