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If your fine-tuning job is stuck during preprocessing, ensure that the file is correctly formatted and adheres to the necessary content guidelines. It's also important to check the file size, as large files may slow down the processing time. Additionally, check your quotas to ensure there are no restrictions preventing the job from proceeding. Make sure your account has the appropriate access level to perform fine-tuning. Once these aspects are reviewed, you should be able to proceed with the fine-tuning process.
You can also explore using the API through Python as described in a similar thread for an alternative approach to training models.
https://learn.microsoft.com/en-us/answers/questions/1398404/openai-fine-tuning-status-stuck-on-running-taking
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