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Unable to Create Azure Free Trial Account"

M ZEESHAN SIDDIQUI 15 Reputation points
2024-12-23T11:32:55.52+00:00

Hi,

I’m trying to create an Azure free account, but I keep encountering the following error:

"We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup. Reenter your SMS verification code, or try again with a different phone number."

Despite multiple attempts, the issue persists. Additionally, I cannot create an Azure support ticket as it displays an error stating that the token was not generated.

Could anyone assist with resolving this issue?

Thanks!

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  1. NEERAJ R 160 Reputation points
    2025-01-13T15:55:20.6+00:00

    As an alternate option try the same from the smartphone browser.

    It worked for me(region India).

    Hope this helps!

    1 person found this answer helpful.
  2. VarunTha 14,850 Reputation points Microsoft External Staff Moderator
    2024-12-23T15:17:54.85+00:00

    Hi M ZEESHAN SIDDIQUI,
    For customized support with your problem, you can contact customer support in your country or region. To get targeted assistance, please submit a subscription ticket to our support team. You can create a (free) support request with the Azure subscription support team by selecting Subscription Management as the issue type.

    For more information, see this FAQ: How do I create a support request if I cannot sign in to the Azure portal?

    Please don't forget to "Accept answer" and close this thread.

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