Adaptive Cards in Teams Phone App posts messages on behalf of the users when the a Button on the Card is pressed

Question

Adaptive Cards in Teams Phone App posts messages on behalf of the users when the a Button on the Card is pressed

Frialde, Martin Anthony 25

Hi,

We are currently experiencing a weird behavior when using adaptive cards via power automate. When a user clicks an action on the adaptive card on teams, a message is posted on behalf of the user without consent and is also not included in the flow. This only happens when clicking the button using a mobile device.

{ProtectedContent:MIIC3AYJKoZIhvcNAQcCoIICzTCCAskCAQExDzANBglghkgBZQMEAgEFADCCAScGCSqGSIb3DQEHAaCCARgEggEURZBLa8MwEIT/StA5KnH8inOqyQMCTQ+hOZu1tKpF5ZWRlBZT+t8rJYWeZ3b2m/lmZINWWkDQlq7OsC2bDAgcrJHo2JL5wd6MvE4SAu7ASbZVYDwumUOhJ40U3uYJ49luACI08UQ4hGDdXvsYNb/CmOSj0xAjl4szuKBp0VIYLM3/9sMIOr0/Hy+n9mV/eAZ/cxHqSdgxcdz6UYdWJM5TpGAgPsh+GZTv2D3E6EL61M7SGLGiJSvWShVNzUHKmmNeSb4pmoyLuhQiz1VZZ00CiLVSiXusD7FoB/c/XVK6HihAAvVIcZO7q+yrCmtVx6hNz4uqLHmf4ZpDLpqVyvLVKhPx4hHzN1DrZxJpwgv6yZJH9vMLMYIBhjCCAYICAQ

We have two buttons in the adaptive card that shows as

"actions": [

{

"type": "Action.Submit",

"title": "Approve",

"id": "acknowledge_submit"

},

{

"type": "Action.Submit",

"title": "Reject",

"id": "reject_submit"

}

]

Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator

2024-12-18T06:01:58.9833333+00:00
Frialde, Martin Anthony, thank you for reaching out! To assist you better, could you please provide more details or clarify the issue you are experiencing?

Could you please share the complete card JSON along with the screenshot/screen recording of the issue?

Also, please let us know the Mobile device in which you are facing this. Is this Android or iOS or both? Please share the Teams version details as well.

Looking forward to your reply!

Frialde, Martin Anthony 25

The issue seems to be only happening on iOS and is happening on both channel and chat. Below is the JSON we are using

{
"type": "AdaptiveCard",

"$schema": "http://adaptivecards.io/schemas/adaptive-card.json",

"version": "1.4",

"body": [

    {

        "type": "TextBlock",

        "text": "P4 ",

        "wrap": true

    },

    {

        "type": "TextBlock",

        "text": "Short Description: ",

        "wrap": true

    },

    {

        "type": "TextBlock",

        "text": "sys_id: ",

        "wrap": true

    },

   {

        "type": "TextBlock",

        "text": "state: pendingacknowledge ",

        "wrap": true

    }

],

"actions": [

    {

        "type": "Action.Submit",

        "title": "Acknowledge",

        "id": "acknowledge_submit"

    },

    {

        "type": "Action.ShowCard",

        "title": "Reject",

        "id": "reject_button",

        "card": {

            "type": "AdaptiveCard",

            "body": [

                {

                    "type": "Input.Text",

                    "placeholder": "Placeholder text",

                    "id": "reject_note",

                    "label": "Add note to ticket",

                    "isRequired": true,

                    "errorMessage": "Required input"

                }

            ],

            "actions": [

                {

                    "type": "Action.Submit",

                    "title": "Submit",

                    "id": "reject_submit"

                }

            ]

        }

    },
{
                    "type": "Action.OpenUrl",
                    "title": "Click here to view",
                    "url": "https://microsoft.com/"
                }
    ]
}
```![User's image](/api/attachments/b2072458-e1c5-412f-81aa-008ae8318e32?platform=QnA)

Peinemann, Sven-Florian 5 Reputation points

2024-12-19T11:18:25.1566667+00:00

Hi, just for information, we have the exact same issue with a similar usecase.

We are posting Adaptive Cards for new tickets and people can read the request and accept the tickets via Teams Chat.

The weird message only appears when they using iOS Devices.
Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator

2024-12-19T12:12:17.6233333+00:00

Frialde, Martin Anthony, Peinemann, Sven-Florian A bug has been raised for this issue and engineering team is looking into it. Once we hear any update from them, we will notify you in this thread. Thanks!

Similar thread: https://learn.microsoft.com/en-us/answers/questions/2129906/adaptive-card-issue-on-ms-teams-ios-latest-version
Dave S 0 Reputation points

2025-01-06T18:47:41.2566667+00:00

Thank you for posting about this adaptive card error - we're seeing the same behavior and just occurring on iOS - thanks for noting this, and look forward to a resolution.
Tim Wilkinson 0 Reputation points

2025-01-07T09:12:18.2033333+00:00

We also have the same issue in our environment. Have advised people to avoid using the mobile app for now.
Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator

2025-01-21T07:58:00.21+00:00

Update:

According to latest update from engineering team, Version 6.23.1 should contain the fix and, has been rolled out publicly.

It is necessary to update to latest version and ensure is 6.23.1 or higher

1 answer

Your answer

Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator

2024-12-18T06:01:58.9833333+00:00

Frialde, Martin Anthony, thank you for reaching out! To assist you better, could you please provide more details or clarify the issue you are experiencing?

Could you please share the complete card JSON along with the screenshot/screen recording of the issue?

Also, please let us know the Mobile device in which you are facing this. Is this Android or iOS or both? Please share the Teams version details as well.

Looking forward to your reply!
Frialde, Martin Anthony 25 Reputation points

2024-12-18T23:33:03.5566667+00:00

The issue seems to be only happening on iOS and is happening on both channel and chat. Below is the JSON we are using

{ "type": "AdaptiveCard", "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.4", "body": [ { "type": "TextBlock", "text": "P4 ", "wrap": true }, { "type": "TextBlock", "text": "Short Description: ", "wrap": true }, { "type": "TextBlock", "text": "sys_id: ", "wrap": true }, { "type": "TextBlock", "text": "state: pendingacknowledge ", "wrap": true } ], "actions": [ { "type": "Action.Submit", "title": "Acknowledge", "id": "acknowledge_submit" }, { "type": "Action.ShowCard", "title": "Reject", "id": "reject_button", "card": { "type": "AdaptiveCard", "body": [ { "type": "Input.Text", "placeholder": "Placeholder text", "id": "reject_note", "label": "Add note to ticket", "isRequired": true, "errorMessage": "Required input" } ], "actions": [ { "type": "Action.Submit", "title": "Submit", "id": "reject_submit" } ] } }, { "type": "Action.OpenUrl", "title": "Click here to view", "url": "https://microsoft.com/" } ] } ```![User's image](/api/attachments/b2072458-e1c5-412f-81aa-008ae8318e32?platform=QnA)
Peinemann, Sven-Florian 5 Reputation points

2024-12-19T11:18:25.1566667+00:00

Hi, just for information, we have the exact same issue with a similar usecase.

We are posting Adaptive Cards for new tickets and people can read the request and accept the tickets via Teams Chat.

The weird message only appears when they using iOS Devices.
Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator

2024-12-19T12:12:17.6233333+00:00

Frialde, Martin Anthony, Peinemann, Sven-Florian A bug has been raised for this issue and engineering team is looking into it. Once we hear any update from them, we will notify you in this thread. Thanks!

Similar thread: https://learn.microsoft.com/en-us/answers/questions/2129906/adaptive-card-issue-on-ms-teams-ios-latest-version
Dave S 0 Reputation points

2025-01-06T18:47:41.2566667+00:00

Thank you for posting about this adaptive card error - we're seeing the same behavior and just occurring on iOS - thanks for noting this, and look forward to a resolution.
Tim Wilkinson 0 Reputation points

2025-01-07T09:12:18.2033333+00:00

We also have the same issue in our environment. Have advised people to avoid using the mobile app for now.
Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator

2025-01-21T07:58:00.21+00:00

Update:

According to latest update from engineering team, Version 6.23.1 should contain the fix and, has been rolled out publicly.

It is necessary to update to latest version and ensure is 6.23.1 or higher

Answer 1

Prasad-MSFT 9,066 Microsoft External Staff Moderator

Hi Frialde, Martin Anthony, Peinemann, Sven-Florian, Dave S, Tim Wilkinson, according to latest update from engineering team, Version 6.23.1 should contain the fix and, has been rolled out publicly.

It is necessary to update to latest version and ensure is 6.23.1 or higher

Thanks,

Prasad Das

*************************************************************************

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Tim Wilkinson 0 Reputation points

2025-01-21T09:18:05.0566667+00:00

Thanks for the update Prasad. I'll let my co-workers know they can use the iOS app again (after updating it).

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Adaptive Cards in Teams Phone App posts messages on behalf of the users when the a Button on the Card is pressed

1 answer

Your answer