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When I tried to update the tax profile on my developer account as per the following instructions from Microsoft, I keep getting the same set of of questions again and again after I have answered them.
Regards
Khanh
Action Needed: Payout tax profile about to expire
Dear Partner,
You are receiving this email because the tax profile for your company associated with Seller id ****** will expire on Thursday, December 31, 2020. We recommend that you update this tax profile now so that your payouts are not impacted. Use the following steps to update the tax profile:
Sign into Partner Center with your Azure AD tenant credentials.
Select the Settings gear icon and then select Account settings.
Next, select Payout and tax and then select Payout and tax profiles.
Select Tax profiles section on the page.
Look for the tax profile associated with Seller id ******* and update the profile as required using the 'Edit' button.
Thanks, Microsoft
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We have the same issue.
Almost the second month Microsoft support team tries to fix it, but without success.
We have updated the profile so many times, together with US tax form, recorded the process and sent it to the support team.
It is a shame for Microsoft.
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Hello,
Welcome to Microsoft Q&A!
Recently there are some customers meeting the issue about can't not updating the tax profile. I fully understand your feelings. Could you please try the following steps to try again?
If you still have the issue, please let me know.
Thank you.
I tried the above steps but I'm still getting the same problem.
Occasionally I get an error message "Error: An error has occurred. You must contact your system administrator."
Only the team could check your profile in the backend and it is not suitable to discuss your tax information in the public forum. Please open a free support ticket here: Contact Us. Choose to Contact us, select Dashboard for Topic, and select Account setup and management for issue type.
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Had the same problem.
For me problem was solved by changing partner.microsoft.com dashboard language from English to Finnish.