Access Issues with Azure Portal!!

Amisha Kotian 80 Reputation points
2025-02-13T05:11:15.0633333+00:00

Hello,

My Azure account is not functioning correctly. Despite switching to Microsoft Edge, the Azure portal continues to buffer and appears glitchy. I have cleared my browser's cache, but the issue persists. Additionally, I changed my password, but there is still no response. What steps can be taken to resolve this issue?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Anonymous
    2025-02-13T15:48:26.31+00:00

    Hi Amisha Kotian
    It seems you're facing technical issues with your Azure account and the Azure portal.
    Please try with below to steps to resolve the issues:

    1. If you are having issues with Microsoft Edge, try opening the Azure portal in a different browser like Google Chrome or Mozilla Firefox. This will help you.
    2. Check your browser is up to date. Sometimes, browser extensions or settings can interfere with the functionality of the Azure portal.
    3. Try opening the Azure portal in an incognito or private browsing window to see if the issue continues. This can help check if browser extensions or cache are causing the problem.
    4. Check your network connection to make sure it is stable or try using a different network.
    5. Clear both your browser cache and cookies to avoid issues related to stored data.
    6. If the problem persists, it would be best to reach out to Azure support for further assistance.
      https://azure.microsoft.com/en-us/support/create-ticket/?msockid=3eee6a604928658836027f11488564f5

    These steps should help resolve the problem.
    Please let us know if your required anything!

    1 person found this answer helpful.
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