
Hi. The steps in the guide https://support.microsoft.com/en-us/office/download-install-or-reinstall-microsoft-365-office-2024-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658 are not working for me. I am neither unable to redeem the product key nor do the site allows me to go beyong "the 64-bit/32 bit download" page.
Can anyone provide me guided help? This is causing nuisance. Since when getting the support became impossible?