Outlook 2010/2016/2019 Auto Archive

AAdams876 6 Reputation points
2020-12-08T09:17:48.493+00:00

I have tried setting a group policy for Outlook 2010 and 2016 but it doesn't seem to work. I'm using Windows Server 2012 r2 with Win 10 Pro on most of my computers and some have Windows 7. I also have several computers with Outlook 2019. What could be the issue for the Auto Archive not to work? I have seen on my test computers that the Auto Archive settings are greyed out.

Thanks for your help and time!

Outlook | Windows | Classic Outlook for Windows | For business
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  1. AAdams876 6 Reputation points
    2020-12-09T17:24:24.227+00:00

    JeffYang-MSFT

    Thank you for that information! Is there a way to keep users from switching Archive all folders according to their AutoArchive settings and Archive this folder and all subfolders? I don't want users to be able to turn that off. Also would Outlook 2019 templates work on Server 2012 r2?

    Thanks again!

    1 person found this answer helpful.

  2. JeffYang-MSFT 6,261 Reputation points Moderator
    2020-12-09T03:34:45.467+00:00

    Hi @AAdams876 ,

    Did you enable the AutoArchive setting below?
    46572-14-37-24.png

    If so, according to the Setting Description, it is normal that the AutoArchive setting in your Outlook desktop would greyed out. I also did the same tests in my Outlook, when we checked the "Delete expired items" or "Permanently delete old items" in the AutoArchive setting of GPO, all the AutoArchive settings in Outlook desktop client will grey out.

    And if we checked the “Archive or delete old items” option, you will see the AutoArchive settings in Outlook desktop like below:
    46544-15-05-10.png 46508-14-50-28.png
    Usually each Outlook folder has its own Archive setting, if you would like to apply AutoArchive setting to all the folders, you can try the "Apply these settings to all folders now" option.

    As I know, there might be several factors which could cause Outlook AutoArchive feature not work, for example, wrong settings, damaged archive.pst and others.
    In order to conduct further researches on your issue, it is suggested for you to check your AutoArchive settings again. After the configuration, you could manually run the AutoArchive feature from the Outlook desktop client(File > Mailbox Settings > Clean up old items > Archive all the folders according to their AutoArchive settings > OK) for the first time, so that we can make sure the Archive location and datafile is fine. And then, you could check if this feature could work normally in the next operating cycle.
    46533-15-14-01.png

    Hope this can be helpful.


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  3. JeffYang-MSFT 6,261 Reputation points Moderator
    2020-12-11T09:21:30.827+00:00

    Hi @AAdams876 ,

    Thanks for your reply.

    Is there a way to keep users from switching Archive all folders according to their AutoArchive settings and Archive this folder and all subfolders?

    As I know, I'm afraid it is impossible to achieve that. The AutoArchive feature in Outlook desktop client is a client- based and user-oriented features, users can configure which email folder to be archived on their own. I tried some search and tests but have not found any registry value which could help us restrict that. If you really would like that, may be you could try to restrict it from the server side, for more information pleas check: Retention tags and retention policies in Exchange Server.

    Would Outlook 2019 templates work on Server 2012 r2?

    According to the official document, Server 2012 r2 is not in the Supported Operating System list.
    47393-image.png

    Hope this can be helpful.


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  4. Kashif Noor 40 Reputation points
    2023-03-10T09:45:22.9+00:00

    Hi,

    I am searching of my PST file for Outlook in my Laptop but there is no drive shown in it instead of Map Drive. I could't see the local drive where it could be?

    Secondly, if i have succeeded to find the local drives then how can i archiving my outlook emails?

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