Office 365 Shared Mailbox reminder not working

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Office 365 Shared Mailbox reminder not working

Mihail Aleksiev 21

Hey all,

I have several shared mailboxes attached on my Outlook client. When using flags and reminders on my personal mailbox, I get the notifications when they are due. Unfortunately this is not the case for the shared mailboxes. Has anyone come across this issue and possibly have a solution?

Thanks

Mihail

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Answer 1

Vasil Michev 119.6K MVP Volunteer Moderator

That's the expected behavior, reminders only work for mailboxes you have added as additional accounts within the same profile, not automapped/added as additional mailbox. The same applies to new message notification, etc. In other words, if you want the "full" experience, consider using method 2 as detailed here: https://www.msoutlook.info/question/new-mail-alert-for-delegate-or-shared-mailboxes

Filip Koziarzewski 1 Reputation point

2021-11-24T13:43:55.277+00:00

Hi,

I try to configure my shared mailbox and reminders are something I need the most. I did as you advised and used method 2 from the link above but reminders still don't work. Do you have any other ideas what might be the reason for that?

Thank you in advance.

Answer 2

Hi @Mihail Aleksiev

Agree with the reply above fro michev, outlook only supports firing reminders in your own mailbox or default PST file. And as suggested above, we will need to give full access permission to shared mailbox and add this shared mailbox as second Exchange account in Outlook.

Here is a related thread discussed the similar issue for your reference: Outlook 365 - reminders not working for shared calendar

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Office 365 Shared Mailbox reminder not working

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