Hi ValentinPanda,
I'm sorry to hear about your colleague's issues with her Lenovo laptop. It sounds like you've already tried a number of standard troubleshooting steps. Given the current status of the drive (formatted in RAW) and the importance of the data on the laptop, here's a systematic approach you could try next:
1. Connect the Drive to Another Computer
Since the drive is in RAW format:
- Remove the hard drive/SSD from the Lenovo laptop carefully.
- Connect it to another computer using a SATA-to-USB adapter or by installing it directly into a desktop computer.
2. Data Recovery
To retrieve important data before attempting further repairs:
- Use data recovery software:
- Software like "Recuva", "EaseUS Data Recovery Wizard", "MiniTool Power Data Recovery", or "TestDisk" can help recover data from RAW drives.
- Install the software on the working computer and scan the RAW drive to recover critical files.
3. Repair the Drive
Once the data is safely backed up, you can attempt to repair the drive:
- Convert RAW to NTFS (if the drive is actually corrupted):
- Open Command Prompt as an administrator on the second computer.
- Use
diskpart
andlist disk
to identify the problematic drive. - Use
select disk x
(where x is the number of the RAW drive). - Use
clean
to erase the drive (Note: This will erase all data, ensure that you have backed up all important data first). - Use
create partition primary
andformat fs=ntfs quick
to convert the drive to NTFS.
4. Reinstall Drive and Attempt Boot Repair
Reinstall the drive into the Lenovo laptop and attempt a boot repair:
- Create a Windows Installation Media:
- Use the "Windows Media Creation Tool" to create a bootable USB drive on another computer.
- Boot from the USB Drive:
- Insert the USB drive into the Lenovo laptop and boot from it.
- Select "Repair your computer", then "Troubleshoot", and then "Advanced options".
- Try using Startup Repair first.
- If Startup Repair fails, you can try the Command Prompt to run the following commands:
bootrec /fixmbr bootrec /fixboot bootrec /scanos bootrec /rebuildbcd
5. Check for Hardware Issues
Although you've mentioned that the hardware seems fine, it might be worth running a full diagnostic:
- Use Lenovo's built-in diagnostics accessed through the BIOS.
- Perform a full scan to ensure there are no underlying hardware issues.
If all else fails, you may need to consult with a professional data recovery service or IT technician, especially given the importance of the data on the drive.
Hope it helps.
Best regards,
Lei