How do I manage Intel RST RAID configuration when you can't install "Optane™ Memory and Storage Management" on Windows Server 2022 because there is no Microsoft Store available on that platform?

Anonymous
2023-08-17T23:07:35+00:00

How do I manage Intel RST RAID configuration when you can't install "Optane™ Memory and Storage Management" on Windows Server 2022 because there is no Microsoft Store available on that platform?

I have W2K22 running on an ASRock motherboard with Intel RST RAID drivers installed and 3 RAID volumes created (by using the UEFI BIOS-based config tool) across several disks. I want to install the Optane Memory and Storage Management tool to manage these RAIDs - but it is unfortunately only available via the MS Store.

I asked Intel how to get around this limitation, and they said I need to ask Microsoft. So here we are.

Windows for business | Windows Server | Storage high availability | Other

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  1. Anonymous
    2023-08-18T04:43:11+00:00

    Hi,

    You can contact the motherboard manufacturer or download the RST software from Intel. Give a try to this link.

    Intel® Rapid Storage Technology (Intel® RST) User Interface and Driver

    Best Regards,

    Ian Xue

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  2. Anonymous
    2023-08-18T06:14:32+00:00

    Thanks for the suggestion. Unfortunately, I get this when I try to install SetupRST.exe on the Windows Server 2022 console:

    Image

    I would upload the MSI installer logs if this forum allowed non-image file uploads...

    Here is the relevant part of the IntelRST.log:

    Scanning all active devices
    Scanning x64\iaAHCIC.inf (Name: AHCI64, Version: 16.8.5.1014)
    Section with the best match: INTEL.NTamd64.6.2
    Device: PCI\VEN_8086&DEV_9D03&CC_0106 (Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller)
    Device: PCI\VEN_8086&DEV_A102&CC_0106 (Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller)
    Device: PCI\VEN_8086&DEV_A103&CC_0106 (Intel(R) 100 Series/C230 Chipset Family SATA AHCI Controller)
    Device: PCI\VEN_8086&DEV_A282&CC_0106 (Intel(R) 300 Series Chipset Family SATA AHCI Controller)
    Device: PCI\VEN_8086&DEV_9DD3&CC_0106 (Intel(R) 300 Series Chipset Family SATA AHCI Controller)
    Device: PCI\VEN_8086&DEV_A352&CC_0106 (Intel(R) 300 Series Chipset Family SATA AHCI Controller)
    Device: PCI\VEN_8086&DEV_A353&CC_0106 (Intel(R) 300 Series Chipset Family SATA AHCI Controller)
    MUP OS bits: 0x1B6000
    Scanning x64\iaStorAC.inf (Name: RAID64, Version: 16.8.5.1014)
    Section with the best match: INTEL.NTamd64.6.2
    Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_9D07&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_A107&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_A106&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_A28E&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_A286&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_9DD7&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_A356&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&DEV_A357&CC_0104 (Intel(R) Chipset SATA/PCIe RST Premium Controller)
    Device: PCI\VEN_8086&CC_0108 (Intel(R) NVMe Controller)
    MUP OS bits: 0x1B6000
    Scanning x64\iaStorSW.inf (Name: X64_IASTORSW, Version: 16.8.5.1014)
    Section with the best match: INTEL.ntamd64
    Device: SWC\VID8086&PID2822&SID0001 (Intel(R) Pinning Shell Extensions)
    MUP OS bits: 0x1B6000
    Scanning x64\iaStorSwExt.inf (Name: X64_IASTORSWEXT, Version: 16.8.5.1014)
    Section with the best match: INTEL.ntamd64.10.0
    Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_9D07&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_A107&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_A106&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_A28E&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_A286&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_9DD7&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_A356&CC_0104 (Intel(R) RST Software Components Extension)
    Device: PCI\VEN_8086&DEV_A357&CC_0104 (Intel(R) RST Software Components Extension)
    MUP OS bits: 0x180000
    Win32 exception occurred!! Error code: 0x4E24 (20004) Error text: '' Extended error text: 'Error in device matching' Debug info: 'Setup.cpp (919)'Node is not valid. Failed to resolved error string from config file error: 20004propertyId: 8095, serror: This platform is not supported. errorCode: 20004

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  3. Anonymous
    2023-08-18T23:41:20+00:00

    I downloaded the latest RST driver install pkg I could find on the net and it now includes a non-store version of the application! Yay!

    This is the download I used: https://download.asrock.com/Drivers/Intel/SATA/RapidStorage(v19.5.5.1052).zip

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  4. Anonymous
    2023-09-12T01:42:49+00:00

    Thank you for sharing the solution, please help to mark it as answer so that it could be found more easily.

    Best Regards,

    Ian Xue

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  5. Anonymous
    2024-01-07T09:17:09+00:00

    So how do you install the Optane Memory and Storage Management App?

    Glenn

    1 person found this answer helpful.
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