RDP Hangs up on login after 24H2 update

Anonymous
2025-01-13T20:54:05+00:00

It seems like there is an issue that I wasn't aware of before updating a few machines to 24H2. So before reverting back to 23 I wanted to see if anyone knew of a fix.

https://www.reddit.com/r/sysadmin/comments/1gbq4y7/windows_11_24h2_rdp_session_hangs_on_logon/

Similar to this guys issue, I was wondering if anyone was aware of any actual fix for this? I haven't seen anything in my searches yet that would indicate any new patch for it. I wanted to move forwards preferably rather than backwards if that makes sense. So i figured if I post here while searching maybe someone knows or has experience on this.

So basically what happens is that you log into an RDP session after a the VM has been on for a while and it will freeze with the dots that normally spin in a circle will stop moving. This will require that we restart the entire VM each time we want to log back in after an extended period. This only started happening after upgrading to the following build.

Edition Windows 11 Enterprise

Version 24H2

Installed on ‎1/‎8/‎2025

OS build 26100.2033

Experience Windows Feature Experience Pack 1000.26100.23.0

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2025-02-20T06:49:44+00:00

    If all suggestions did not help. The workalround is to download Microsoft Remote Desktop from Microsoft Store and it will work!

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  2. Anonymous
    2025-02-20T13:51:36+00:00

    Hi all,

    I'm experiencing the same problem: 24H2, Remote Desktop login seems to stall, but it's actually just that the screen refresh has stopped, I can still click around and start applications (blindly) in the Remote Desktop window. Sometimes, screen refresh starts up again when I'm clicking random things, but I couldn't find a pattern there.

    But what I've noticed is that this only seems to happen, and then I'd estimate with ca. 75% probability, when there's a java GUI running (pyCharm, Netbeans, some swing GUI of my own, ...). The JDK I'm currently using is:

    OpenJDK Runtime Environment Temurin-21.0.6+7 (build 21.0.6+7-LTS)

    Incidentally, there's a bug in that version of java that crashes the java GUI upon Remote Desktop login (and that also impacts Windows 10 22H2 and 11 23H2) which I assumed was connected, but it is not. That crash bug has been fixed as of

    OpenJDK Runtime Environment Temurin-21.0.7+2-202502122009 (build 21.0.7-beta+2-ea)

    and the screen refresh bug persists (just in case somebody goes down the same rabbit hole as me for this).

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  3. Anonymous
    2025-02-20T16:51:00+00:00

    This issue is happening on my work PC and I don't even have any Java runtime installed, so I don't think that is the cause however it may exacerbate the issue.

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  4. Anonymous
    2025-02-20T21:47:08+00:00

    We have found that manual sign-out rather than RDP disconnect helps

    2 people found this answer helpful.
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  5. Anonymous
    2025-02-22T00:29:53+00:00

    I have found that this is a hung user session from the previous login. If the Remote Desktop session is ended by just disconnecting, the user is still left logged in and will not allow a 2nd RDP session to continue. The previous session will need to be ended or logged out. Or just rebooted.

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