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Unable to connect networked printers after Windows 11 Home update

Anonymous
2024-02-24T00:06:40+00:00

I am unable to connect my networked printers after Windows 10 Home forced an update to Windows 11 Home.

I open files, go to network, click the computer that has the printers, locate the printers, click them.

Gives the message "Operation could not be completed (error 0x00000bc4). No printers were found."

I did a Google search and found a few suggestions, but they did not work for me. This included changing registry keys.

Any suggestions?

***moved from Windows / Windows 11 / Devices and drivers***

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing

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  1. Anonymous
    2024-02-26T02:48:59+00:00

    Hello,

    Windows 11 version 22H2 introduces changes to the printing component. Allowing RPC over TCP communication, the most common problem is that firewall rules block communication between computers. To resolve firewall issues, follow these steps: Make sure the RPC endpoint mapper port (135) is not blocked. If the firewall is not blocking, you can try running cmd as an administrator and enter the following command:

    reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Printers\RPC" /v RpcUseNamedPipeProtocol /t REG_DWORD /d 1 /f

    Regards,

    Zunhui

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