My phone number was blacklisted by Microsoft for making too many calls to the Windows Activation Service.

Question

My phone number was blacklisted by Microsoft for making too many calls to the Windows Activation Service.

Anonymous

I need help removing my phone number from Microsoft's blacklist.

I work in an IT company that recently bought a lot of servers with Windows Server 2019 Datacenter OEM HP licences from HP. Most of these servers are intended for development and test environments without Internet access. For this reason, the only way to activate Windows is by phone call.

At first, I used Microsoft's toll-free phone number (0) (800) 000 000. I don't know exactly when but after about 20 or 30 servers activated, I couldn't use that general activation number any more, Microsoft directed me to a phone number in the country from which I am calling (43) (1) 795 673 56.

I activated the next 20 or so servers using that phone number. After that, the same case happened again when calling this service. I get a message that my call cannot be accepted, and the connection is being disconnected by Microsoft.

Only recently when I called support (not for windows activation) in Austria, I got a message that I called Microsoft too often, and that activated the SPAM filter which blacklisted my phone number. I still have a lot of servers to activate, and I can't change my business phone number just because of windows activation.

Does anyone know a specific email address or website where this problem could be solved?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

3 answers

Answer 1

Hello.

Sorry to hear that your phone number is blacklisted by Microsoft. You can resolve this issue by contacting Microsoft Support by following these steps:

Visit the Microsoft support website: https://support.microsoft.com/en-us/contactus/
Select "Windows Server" as your product and "Devices and deployment" and "Licensing and activation" as your problem types.
Select "Get Support" and log in to your Microsoft account.
Select "Contact support" and select the "Chat" or "Email" option to contact a Microsoft support representative.

You can provide your details and a description of the issue to your Microsoft support representative so they can help you resolve the issue.

Best Regards,

Hania Lian

Answer 2

Hey Hania, im experiencing the same problem. I have an old account from when i was a kid i need back, and now i seem to be blacklisted from everywhere but the faq here and the log in screen. The automatic system wont give me my account back and i cant call any of your support numbers. Please contact me at

******@gmail.com

Hello.

Sorry to hear that your phone number is blacklisted by Microsoft. You can resolve this issue by contacting Microsoft Support by following these steps:

Visit the Microsoft support website: https://support.microsoft.com/en-us/contactus/

Select "Windows Server" as your product and "Devices and deployment" and "Licensing and activation" as your problem types.

Select "Get Support" and log in to your Microsoft account.

Select "Contact support" and select the "Chat" or "Email" option to contact a Microsoft support representative.

You can provide your details and a description of the issue to your Microsoft support representative so they can help you resolve the issue.

Best Regards,

Hania Lian

Answer 3

Hi Hania

I'm also having the same issue. I have a windows 10/11 pro license, purchased in 2021. I've moved my installation from bootcamp to parallels on macos, but can't reactivate.

I have raised multiple service requests from the support page, but I have never been contacted by Microsoft to resolve the issue. Phoneing just redirects me to the support page.

what can I do? Ian

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My phone number was blacklisted by Microsoft for making too many calls to the Windows Activation Service.

3 answers