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Windows cannot connect to the shared printer: Operation Failed with error 0x000004f8

Anonymous
2024-04-01T19:13:29+00:00

I use a network shared printer on my office PC.  Printer is already shared from host PC with 3 client PCs but printer from 1 client PC is not connecting.  This error is showing "Windows cannot connect to the printer: Operation Failed with error 0x000004f8"

How to solve this?

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  1. Anonymous
    2024-04-05T02:06:23+00:00

    Hello,

    Since two out of three client PCs can successfully connect to the shared printer while one cannot, here's a narrowed-down troubleshooting checklist specifically for the problematic client PC:

    1. Double-check the shared printer settings on the host PC to ensure that the problematic client PC's user account has the necessary permissions to access the shared printer. You can Log in to the problematic client using a user account that works on another client to confirm if the issue is account-specific.

    2.Verify that the problematic client PC is indeed on the same network segment as the other working clients and can reach the host PC (e.g., via ping). Also review the network settings such as TCP/IP configurations, DNS resolution, and network adapter properties to ensure there are no discrepancies compared to the working clients.

    1. Ensure that the printer driver installed on the non-connecting client matches the OS architecture (32-bit vs. 64-bit) and is compatible with its version of Windows. Consider removing and reinstalling the appropriate driver.
    2. While the firewall could affect all clients equally, double-check that the firewall settings on the problematic client aren't blocking printer sharing services specifically for this device.

    You may also connect the problematic client directly to the printer (if possible) to determine if the issue lies with the client's network interface or printer communication capabilities.

    Regards,

    Karlie

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