Share via

Microsoft Teams on Azure Virtual Desktop - AVD Media Not Connected

Anonymous
2023-01-04T18:53:52+00:00

Hi all,

I have a problem with Microsoft Teams on Azure Virtual Desktop when I connect to AVD with one specifing client computer. This computer has a fresh install of Windows 11 and no other software but Microsoft Remote Desktop Version .2.3770.0 (x64) installed. Everytime when I connect to AVD from this specific computer, Teams shows me the message "You have Microsoft Teams Version 1.5.00.33362 (64-bit). AVD Media Not Connected." I tested to connect with other computers and everything is working fine.

Anybody any idea how to fix that?

Windows for business | Windows Server | Performance | System performance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments
Accepted answer
  1. Anonymous
    2023-01-04T21:01:55+00:00

    Thank you so much, Jayzar. I installed the latest version of the Microsoft Visual C++ Redistributable and now it's working fine :)

    1 person found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-01-04T19:33:19+00:00

    Hi SGE_1987,

    Sorry to know that you are having this issue. Let me help you out!

    Before you can use Microsoft Teams on Azure Virtual Desktop, you'll need to do these things:

    1. Prepare your network for Microsoft Teams.
    2. Install the Remote Desktop client on a Windows 10, Windows 10 IoT Enterprise, Windows 11, or macOS 10.14 or later device that meets the hardware requirements for Microsoft Teams.

    3.Connect to an Azure Virtual Desktop session host running Windows 10 or 11 Multi-session or Windows 10 or 11 Enterprise.

    4.The latest version of the Microsoft Visual C++ Redistributable.

    To learn more please visit this link: https://learn.microsoft.com/en-us/azure/virtual...

    Let me know if you are already done with the prerequisites.

    Kind regards,

    Jayzar

    0 comments
  2. Anonymous
    2023-02-01T15:26:24+00:00

    Hi Jayzar,

    Checked and it is still not working.

    Regards

    Imran

    0 comments