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Faulting application name: weldingIOTApplication.exe, version: 1.0.0.0, time stamp: 0x64e81669
Faulting module name: mso99Lwin32client.dll, version: 16.0.5041.1000, time stamp: 0x5f0562ec
Exception code: 0xc0000005
Fault offset: 0x0000000000182020
Faulting process id: 0x251c
Faulting application start time: 0x01da96c7c602002c
Faulting application path: C:\Application unification\WeldingIOTApplicationV4.4\weldingIOTApplication.exe
Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso99Lwin32client.dll
Report Id: 069a9027-91c1-48c0-b180-6d18155f8f3b
Faulting package full name:
Faulting package-relative application ID:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.
The logs provide information consistent with the crash error, again indicating that your application "weldingIOTApplication.exe" has crashed, caused by a faulty module named "mso99Lwin32client.dll" associated with Microsoft Office.
It is recommended that you check the compatibility of the versions of Microsoft Office components your application depends on with your application environment, especially given the version of Windows and .NET Core you are using.
Hello
Thank you for posting in Microsoft Community forum.
Your Windows Filtering Platform (WFP) desktop application crashes with a faulty module that appears to be related to Microsoft Office. This error indicates that version 16.0.5041.1000 of module "mso99Lwin32client.dll" is faulty.
Use the following steps to troubleshoot and try to resolve this issue:
Check for Updates: Ensure that both your WFP application and Microsoft Office are up to date. Sometimes, issues like this can be resolved by installing the latest updates, as they might include bug fixes.
Repair Microsoft Office: It's possible that the DLL file associated with Microsoft Office is corrupted. You can try repairing your Office installation through the Control Panel. Navigate to "Programs and Features", find Microsoft Office in the list, right-click it, and choose "Change". Then select "Repair" and follow the on-screen instructions.
Check for Conflicts: Investigate if there are any other applications or processes running concurrently that might be conflicting with your WFP application or Microsoft Office. Conflicts between software can sometimes lead to crashes.
Debugging: If you have access to the source code of your WFP application, you can try debugging it to pinpoint the exact cause of the crash. Look for any interactions with the mso99Lwin32client.dll module and analyze if there's any unexpected behavior.
Event Viewer: Utilize the Windows Event Viewer to gather more information about the crash. Look for additional error messages or warnings that might provide further insight into what's causing the issue.
Best Regards,
Wesley Li
Hi,
Thanks a lot for your prompt reply.
Request you to kindly look in to the log that we have got for the same error and suggest some leads on how to avoid this crash.
Thanks a lot once again
Here is some more information on this:
Version=1
EventType=APPCRASH
EventTime=133585908466284236
ReportType=2
Consent=1
UploadTime=133585908491479247
ReportStatus=4192
ReportIdentifier=83e2bea6-e042-41b9-9c03-8665910f8094
IntegratorReportIdentifier=82a90c6a-97bf-4519-9baf-87414bfe961d
Wow64Host=34404
NsAppName=weldingIOTApplication.exe
OriginalFilename=weldingIOTApplication.dll
AppSessionGuid=00001f18-0001-0147-253a-6355a897da01
TargetAppId=W:000699ceb02f68234a48604bec971e788df100000000!0000592bf5c0215de354271c62f47ffcd967cf0b0151!weldingIOTApplication.exe
TargetAppVer=2022//02//24:00:35:12!0!weldingIOTApplication.exe
BootId=4294967295
TargetAsId=1165
UserImpactVector=269484848
IsFatal=1
EtwNonCollectReason=4
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=weldingIOTApplication.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=6216d2c0
Sig[3].Name=Fault Module Name
Sig[3].Value=mso99Lwin32client.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=16.0.5239.1001
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=617113af
Sig[6].Name=Exception Code
Sig[6].Value=c000041d
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000181dea
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19044.2.0.0.256.125
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=16393
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=284f
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=284f0459a17e46fdc8d747eb65e35b2e
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a630
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a6308833bcb79f93f1d564104801aab8
UI[2]=C:\Soumil Shah\iot app\2642024CrashVersion\MQTTClosed\weldingIOTApplication.exe
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LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\USER32.dll
LoadedModule[5]=C:\Windows\System32\win32u.dll
LoadedModule[6]=C:\Windows\System32\GDI32.dll
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LoadedModule[9]=C:\Windows\System32\ucrtbase.dll
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LoadedModule[48]=C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.22\Microsoft.Win32.Registry.dll
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LoadedModule[68]=C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.22\System.ComponentModel.dll
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LoadedModule[93]=C:\Soumil Shah\iot app\2642024CrashVersion\MQTTClosed\System.ServiceModel.Primitives.dll
LoadedModule[94]=C:\Soumil Shah\iot app\2642024CrashVersion\MQTTClosed\System.Private.ServiceModel.dll
LoadedModule[95]=C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.22\netstandard.dll
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LoadedModule[109]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[110]=C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.22\System.Data.Common.dll
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