Black Screen Remote Desktop Error Code 0x3 Extended Error Code 0x12 Windows 11 Pro

Hello Yuri_Gagarin, welcome to the Microsoft community, I'll be happy to help you today;

I understand that you are having black screen issues on remote desktop with Windows 11;

What exactly is the model and manufacturer of both PC's video cards?

Before answering the question I suggest you try the solutions provided in the linkk below:

https://www.minitool.com/news/remote-desktop-bl...

Disclaimer: There are links to non-Microsoft websites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on websites before deciding to download and install it.

Hope this helps, see you soon!

The local PC is a Microsoft Surface Go 2 while the remote PC has an Asus TUF 3080 Ti.

Restarting the remote desktop service on the remote PC doesn't solve the issue, just a reboot does.

Dear Yuri_Gagarin,thank you for the informations;

In that case I suggest you do all pending updates on Windows Update;

Press Windows key + i and go to Windows Update;

Click Check for updates and do ALL pending updates;

Update apps from the Microsoft Store;

Open the store and click Library;

Click Get Updates and wait until all apps are updated;

Do a clean install of the NVIDIA drivers;

Download and Run Driver Package for NVIDIA GeForce RTX 3080 TI > https://www.nvidia.com/download/driverResults.a...

Follow the onscreen instructions until you get the Installation Options window;

Select the Custom (Advanced) box and press Next;

On the next screen, you will be able to choose the components to install (all should be checked by default and if you're not sure, leave them that way);

In the Select driver component table, check the Perform a clean installation box and click Next;

run a disk cleanup;

Press WIndows key + R and type: cleanmgr press Enter;

Click Clean System Files and wait for the files to load;

Select all items and click Ok to delete them;

Do a clean boot;

Press the keys: Ctrl+Shift+Esc to access the task manager;

Click Startup and disable all programs that start with Windows;

Restart your PC and check if the problem is fixed;

Hope this helps, see you soon!

I tried all other suggested solutions without success. However, today I simply uninstalled Windows Remote Desktop App on the host PC and magically I could connect to that PC without a black screen.

Why would uninstalling the very component I had been trying to use fix the problem - NO IDEA - ask Microsoft!

how to uninstall Windows Remote Desktop App, i have same erro on my windows 11 pro