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Bitlocker asking for key after every boot, and cannot reset PC.

Anonymous
2024-03-25T22:51:41+00:00

Hello, this issue started occurring about a week ago when my PC would constantly ask for my bitlocker key after every boot, but I would just ignore it and continue into my computer. But now I am unable to just continue into my computer and I have to put the bitlocker key in every single time I start my computer.

I tried factory resetting it so that it would not ask me for the bitlocker key every single boot, but when I try and reset my computer in troubleshooting, it just returns me to the troubleshooting page, sending me in a loop.

And when I try to reset when logged in, it makes me put the bitlocker key in when it starts the process, and when I log back in it says it failed and no changes were made.

I just want to stop it from asking for the bitlocker key every single time, any help would be appreciated. Thank you!

***moved from Windows / Windows 10 / Windows update, recovery, and backup***

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key

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  1. Anonymous
    2024-04-01T06:19:58+00:00

    Hi Harley Cutts,

    your issue seems be caused by the encryption key or the TPM chip. Here are some steps you can try:

    1. Check if your TPM chip is enabled in the BIOS settings. If it's not enabled, enable it and restart your PC.
    2. Try to suspend BitLocker temporarily and then resume it. To do this, open an elevated command prompt and type "manage-bde -protectors -disable C:" (without quotes) and press Enter. Then, type "manage-bde -protectors -enable C:" (without quotes) and press Enter. Restart your PC and see if the issue is resolved.
    3. If the above steps don't work, you may need to use your recovery key to unlock your PC and then reset BitLocker. To do this, follow these steps: a. Restart your PC and enter your recovery key when prompted. If you forget your recovery key, please refer to Finding your BitLocker recovery key in Windows - Microsoft Support to find it out. b. Open an elevated command prompt and type "manage-bde -off C:" (without quotes) and press Enter. c. Restart your PC and enter your recovery key when prompted. d. Open an elevated command prompt and type "manage-bde -on C:" (without quotes) and press Enter. e. Restart your PC and see if the issue is resolved.

    Hope it helps.

    Best regards,

    Lei

    13 people found this answer helpful.
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  2. Anonymous
    2024-10-03T00:29:20+00:00

    When I entered the command to turn off bitlocker it started decrypting the drive. Do I need to let this complete before restarting the laptop? I replaced the keyboard on my laptop which required partial disassembly. Would replacing the keyboard have prompted Bitlocker to require the key before booting or could I have some other issue? The laptop appears to operate fine other than the request to enter the key each time I boot.

    1 person found this answer helpful.
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  3. Anonymous
    2024-10-04T11:44:20+00:00
    2 people found this answer helpful.
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  4. Anonymous
    2024-10-24T14:58:47+00:00

    i have the same problem with laptop lovono and now i stuck in the screen which request recovery key. Therefore how i install that KB5041585

    1 person found this answer helpful.
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