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Windows Security Not Recognizing Inserted CAC

Anonymous
2024-04-05T14:33:51+00:00

Up until yesterday, my Adesso CAC reader was working without issue and Windows was letting me sign-in to CAC enabled websites from home without issue. However, trying to access email yesterday, I selected my proper security certificate from my CAC but then I get another pop-up from Windows Security saying directing me to "Connect a Smart Card". After this happens, I am locked out of any CAC enabled sites and don't even receive any further prompts or pop-ups when reloading the page.

To reiterate, when initially trying to sign-in, I am prompted to select a security cert so the card is initially recognized. Windows Security then pops up, after selecting my cert, and is telling me to insert a smart card.

***moved from Windows / Windows 11 / Devices and drivers***

Windows for business | Windows Server | Directory services | Certificates and public key infrastructure (PKI)

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2024-12-12T14:26:46+00:00

    After much digging please see the solution I posted today

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  2. Anonymous
    2024-12-18T15:56:48+00:00

    This worked!!! Thank you so much.

    **Of note. I also had to turn off the Memory Integrity feature.

    1 person found this answer helpful.
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  3. Anonymous
    2024-12-28T00:26:13+00:00

    You Sir, I could kiss right about now, although I don't swing that way, even if the Army allows it.

    What a mess that this isn't an automatic setting, I wonder if it is because I built my own computer? I've been working at this for more than 4 hours trying to fix this, so I don't always have to bring my laptop home from work to do simple stuff in IPPSA and other programs.

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  4. Anonymous
    2024-12-30T04:41:37+00:00

    I am unable to find the "HKLM\Software\Microsoft\Cryptography\ within the registry editor

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